Best Shopify product review apps reviewed in 2026

Product review apps are a common way to collect what customers say and show it where the next shopper is deciding. All 9 apps here send review request emails and accept photos. The real differences are SMS requests, Q&A, store reviews and how far the AI tools go.

I installed 9 Shopify product review apps on a test store and compared their features, pricing and merchant reviews. Below, you'll find what each one does well, where it falls short and the type of store it suits best.

Which Shopify product review apps made my shortlist?

I selected apps with a rating of 4.7 or higher and a new merchant review within the last 12 months. These 9 product review apps made my shortlist:

1. Vitals: all-in-one Shopify app with reviews and 40+ apps in one subscription
2. AG Product Reviews App & UGC: a free app with discounts, carousels and named support agents
3. Loox - Product Reviews App: visual reviews with the widest set of AI features
4. Rivyo - Product Reviews App: unlimited orders and video at $19/month
5. Okendo: Reviews & Loyalty: reviews, loyalty, quizzes and surveys in one account
6. Yotpo: Product Reviews App: Google Seller Rating and a link to Yotpo Loyalty
7. Stamped Product Reviews & UGC: free review migration and Q&A
8. REVIEWS.io Product Reviews App: product and company reviews with a Google focus
9. AfterShip Product Reviews: NPS emails and a low entry price

How did I review the best Shopify product review apps?

I installed each app on a test store, then went through each App Store listing, every plan and the newest and lowest-rated merchant reviews.

These are the details I compared for each app:

• Review requests: how each app asks for a review, such as email, SMS or a QR code
• Review types: whether it accepts photos, videos, questions and reviews of the store itself
• Display: which widgets it offers, such as stars, carousels and an all reviews page
• Moderation and import: how you approve reviews and bring in old ones
• Google: which rich snippet, Shopping and Seller Rating features it lists
• AI features: what AI does in each app, such as summaries, sorting or replies
• Integrations: which email, loyalty and marketing tools it connects to
• Setup: how long each app took me to get a first review request running
• Design: which layouts and styling controls each app offers
• Speed: what a review app adds to page speed once other apps are installed, because many stores have 10 to 15
• Pricing: how each app charges, its plan limits and what each plan includes
• Reviews: what the newest and lowest-rated App Store reviews say, including about support

I ranked the list by where I'd start for a typical store, with the all-in-one app first, then the review apps in the order I'd try them.

What did I find across these Shopify product review apps?

I found 5 main review options across the apps I reviewed. The apps differ on which ones they include, so check which you need before you compare prices:

• Email requests: an automatic email that asks a buyer for a review. All 9 apps include them.
• Photo and video reviews: customer media beside the written review. All 9 accept photos, and all but AG Product Reviews list video, though Loox keeps it for Convert and Rivyo's unlimited video starts on Enterprise.
• SMS requests: a text message that asks for a review. Rivyo, Okendo, Stamped and REVIEWS.io tag them.
• Q&A: shoppers ask questions on the product page. Rivyo, Okendo, Stamped and REVIEWS.io include it, on paid plans for Rivyo, Okendo and REVIEWS.io.
• Discounts for reviews: a code in return for a review. Vitals, AG Product Reviews, Loox, Rivyo and Okendo list them, and Yotpo, Stamped and REVIEWS.io tag promotions.

I also found these differences beyond the main options:

• Store reviews: Rivyo, Yotpo and REVIEWS.io list reviews of the store as well as its products.
• Google: Yotpo and REVIEWS.io list Google Seller Ratings. Vitals, Loox, Rivyo, Yotpo, Stamped and AfterShip name Google Shopping features, at different plan levels, and a REVIEWS.io reviewer got stars into Google Shopping with support's help.
• Reports: Rivyo lists advanced analytics on its free plan, and AfterShip lists review analytics on its free plan. Yotpo lists analytics, REVIEWS.io lists AI analytics and Okendo keeps advanced reporting for Power.
• AI features: Loox has the widest set, with sorting, highlights, summaries, stories, translations and replies. Vitals has an AI review summary, Okendo has summaries and keywords, Yotpo has prompts and summaries, Rivyo has AI Review Autopilot and REVIEWS.io has summaries and analytics. With Vitals MCP, you can do everything in Vitals with Claude or ChatGPT, from setting up reviews to asking what customers wrote.
• Other programmes: Okendo adds loyalty, quizzes and surveys. Rivyo sells loyalty and referrals as add-ons, and Yotpo connects to Yotpo Loyalty.
• Setup: Vitals was the quickest, at about 7 to 10 minutes, and each of the other 8 apps took me about 10 to 15 minutes.
• Design: Vitals offers grid, list and slider layouts with star and header controls. Loox lists 17+ widgets and REVIEWS.io lists 15+. Okendo keeps its advanced CSS editor for Power.
• Speed: one review app alone doesn't hurt page speed. But a store also needs apps for jobs such as bundles, discounts, gifts and visitor recordings, and every new one affects it.

What are the best Shopify product review apps?

Vitals is my top pick, because its reviews come with 40+ other apps in one subscription. AG Product Reviews comes next for stores that want to start at no cost. The 7 reviews after it suit visual brands, tight budgets, loyalty programmes, Google visibility and stores moving from another app.

1. Vitals

Vitals is an all-in-one Shopify app, and its Product Reviews app is one of 40+ apps in one subscription. It makes more sense when you also need bundles, upsells or email marketing and don't want a separate app for each.

Why I like this app:

Import is what I'd point to first, because I can bring in files of up to 10,000 reviews exported from Judge.me, Loox, Yotpo or Stamped. AliExpress and Amazon imports have rating and content filters too. My first request took me about 7 to 10 minutes to set up, the quickest of the 9. The widget adds an AI summary, a row of customer media and highlights near the buy button, and it loads from the same script as the other 40+ apps. But there's no free plan, and I didn't find SMS requests or Q&A.

Features:

• Request emails after fulfilment, purchase or delivery
• Up to 2 reminders to buyers who haven't reviewed
• A review form on your store or from a shared link
• Photos and videos in reviews
• A discount code emailed after a review
• CSV imports of up to 10,000 reviews per file
• AliExpress and Amazon imports with rating and content filters
• Widget layouts in grid, list or slider
• Stars under the product title and on collection cards
• A carousel, an all reviews badge and a Happy Customers page
• An AI review summary with keywords
• Review highlights near the buy button
• Automatic publishing or approval first, with banned words
• Pinned and featured reviews
• Auto-translation into your storefront language
• A Google Shopping feed URL at 50 eligible reviews
• 40+ apps in the same subscription

Pricing: Vitals has one plan, with all 40+ apps included:

• All in one plan: $29.99/month
• Trial: 7 days

Reviews: Vitals has 4.9 stars from 2,974 reviews on the Shopify App Store. Recent reviewers like having many apps together, and one long-term store has gathered reviews with it for years. A low-star reviewer says they couldn't reach anyone and found glitches, and Vitals replies that its team is on chat and email daily.

Best for: A store that wants reviews, review emails and imports alongside bundles and upsells in one subscription.

See Vitals on the Shopify App Store

2. AG Product Reviews App & UGC

AG Product Reviews is a free app for collecting and displaying reviews, and its gallery still uses the name Air Reviews. Choose it when you want automatic requests and widgets without a monthly bill.

Why I like this app:

The price stood out first, because the listing says free and shows no paid plan or limit. I also found carousels, testimonials, QR codes and discounts for reviews, plus rich snippets for Google. My first request took me about 10 to 15 minutes to set up. Recent reviewers often name the agent who helped them, and one store in Austria likes the design options and email translations. However, I didn't find video reviews or Q&A, and one reviewer says it has no store reviews.

Features:

• Automatic review requests by email
• Requests through push notifications, pop-ups, forms and QR codes
• Discounts for reviews
• Photo reviews and voting
• Star ratings, badges, carousels and testimonials
• Media galleries, grid layouts and an all reviews page
• Review highlights and top reviews
• Rich snippets for Google
• Review migration and syndication
• Klaviyo, Joy, PageFly, PushOwl/Brevo, Transcy and Shopify Flow
• 11 languages

I found a Review summaries tag on the listing, but no AI feature named in its description.

Pricing: AG Product Reviews shows no charge on its listing:

• Free: no plan limit shown
• Trial: none listed

I didn't find a paid plan on the listing, so check the price inside the app before you rely on it.

Reviews: AG Product Reviews has 4.9 stars from 3,210 reviews on the Shopify App Store. A store in Japan calls it strong for a free app and says an agent helped where AI couldn't. A low-star reviewer found no way to add a test review for a preview, and another says reviews can only be translated automatically.

Best for: A new or small store that wants automatic requests, discounts and widgets at no cost.

See AG Product Reviews on the Shopify App Store

3. Loox - Product Reviews App

Loox is a visual reviews app built around customer photos and videos. I'd choose it when your products sell on how they look and you want AI to sort and reuse your reviews.

Why I like this app:

Loox has the widest AI set I found, with smart sorting, highlights, summaries, translations and replies on Convert. Its free plan runs up to 500 orders with 17+ widgets, and it turns reviews into social posts and stories. Setup took me about 10 to 15 minutes, and one recent reviewer calls it the easiest app they've installed. Another says emails to previous customers brought new reviews within days. The main drawback is Convert's pricing, which adds $50 for each extra 300 orders, and video reviews need that plan.

Features:

• Request emails and reminders
• QR codes and discounts for photo reviews
• 17+ widgets, including snippets and carousels
• Google rich snippets and schema
• Reviews turned into social posts and stories
• Syndication to and from Shop App
• AI Smart Sorting, Highlights, Summaries and Review Stories on Convert
• AI Translations and Replies on Convert
• Video reviews on Convert
• Reviews on product bundles on Convert
• Post-purchase and on-site referrals on Convert
• Google, Meta and TikTok syndication on Convert
• Klaviyo, Omnisend, Loyalty Lion, API and webhooks

Pricing: Loox charges by monthly orders:

• Beginner: free, up to 500 orders
• Convert: $49.99/month, 300 orders included, then $50 per additional 300 orders
• Unlimited: $299.99/month
• Trial: 14 days

At 1,800 orders, Convert reaches the same price as Unlimited.

Reviews: Loox has 4.9 stars from 10,044 reviews on the Shopify App Store, the most of the 9. Recent reviewers call it easy, and one wants a Spanish version. A low-star reviewer warns about the cost of scaling, and Loox replies that Convert is usage-based. Another says a video upload bug stayed unresolved after 3 contacts.

Best for: A fashion, beauty or lifestyle brand that sells on customer photos and wants AI to do the sorting.

See Loox on the Shopify App Store

4. Rivyo - Product Reviews App

Rivyo is a reviews app that adds Q&A, store reviews and optional loyalty and referral programmes. It makes more sense when you want a long feature list at a low monthly price.

Why I like this app:

The top plan surprised me, because $19/month includes unlimited orders, unlimited video reviews and AI Review Autopilot. Q&A and store reviews start at $9/month, and it imports from Judge.me, Yotpo, Loox, Okendo, Air, Amazon, AliExpress and Etsy. I had my first request running in about 10 to 15 minutes. One recent reviewer got one-on-one help matching their theme. However, loyalty and referrals cost extra, and recent low-star reviewers mention reviews that don't show and slow replies.

Features:

• Automated requests, with reminders from Starter
• Requests by email, SMS and push notification
• Unlimited product reviews and CSV imports on every plan
• Marketplace imports from Amazon, AliExpress and Etsy
• Unlimited photo reviews and Q&A from Starter
• Store reviews and a smart review form from Starter
• Review rewards, product grouping and Google Shopping from Business
• QR code collection from Business
• Unlimited video reviews and AI Review Autopilot on Enterprise
• Headless, API and reviews at checkout for Plus stores on Enterprise
• Google rich snippets and advanced analytics on the free plan
• Klaviyo, Slack, PageFly, GemPages, Recharge, Seal and Appstle

Pricing: Rivyo charges by monthly orders:

• Free: 100 orders
• Starter: $9/month, 500 orders
• Business: $14/month, 1,000 orders
• Enterprise: $19/month, unlimited orders
• Trial: 7 days

Customer Loyalty costs $29/month and Referral Rewards $19/month on any plan. Yearly billing saves 20%.

Reviews: Rivyo has 4.9 stars from 939 reviews on the Shopify App Store. Recent reviewers praise support, and a store in Japan says help is patient but takes a little time without Japanese. A low-star reviewer got stuck on a verifying message with no reviews showing, and Nexfal says that relates to an older version.

Best for: A budget-conscious store that wants Q&A, store reviews and video without paying more as orders grow.

See Rivyo on the Shopify App Store

5. Okendo: Reviews & Loyalty

Okendo is a customer marketing platform with connected apps for reviews, loyalty, surveys, quizzes and referrals. Choose it when you want those programmes in one account.

Why I like this app:

I like having reviews, loyalty, quizzes and surveys in one account, because that could replace separate review, loyalty and quiz subscriptions. AI summaries, AI keywords and the Q&A widget arrive on Growth, and Power adds review campaigns and an advanced CSS editor. Setup took me about 10 to 15 minutes. One recent reviewer credits a named team member with strong onboarding and more reviews. But the step from $19/month at 200 orders to $119/month is steep, and low-star reviewers report long waits for help.

Features:

• Automated request emails and a smart review form
• A review rewards engine
• Review displays, grouping and moderation
• Google SEO snippets
• SMS requests and surveys
• AI review summaries and keywords on Growth
• TikTok Shop and a Q&A widget on Growth
• Review campaigns, an advanced CSS editor and advanced reporting on Power
• Managed onboarding on Power
• Loyalty with points, VIP tiers and store credit
• Product quizzes, referrals and polls
• Google, Gorgias, Klaviyo, Meta, Postscript and TikTok

Pricing: Okendo charges by monthly orders:

• Free: up to 50 orders
• Essential: $19/month, up to 200 orders
• Growth: $119/month, up to 1,500 orders
• Power: $299/month, up to 3,500 orders
• Trial: 14 days

Yearly billing saves 8% to 11%.

Reviews: Okendo has 4.8 stars from 1,447 reviews on the Shopify App Store. One recent reviewer reports more reviews, loyalty and referrals since summer, along with easy setup. A low-star reviewer says its metafields took months to remove and blocked Shopify's Duplicate Product feature. Another says their plan offered docs and webinars but no one-on-one help.

Best for: A growing brand that wants reviews, loyalty and quizzes from one supplier.

See Okendo on the Shopify App Store

6. Yotpo: Product Reviews App

Yotpo is a long-running reviews app with Google Seller Rating support and a link to Yotpo Loyalty. I'd choose it when your brand already uses Yotpo or wants a store rating in its Google ads.

Why I like this app:

Its record caught my eye, with a listing that dates from 2011, the oldest of the 9. Pro adds Google Seller Rating, custom questions, AI summaries and smart sorting, and reviews connect to Yotpo Loyalty. My setup took about 10 to 15 minutes. Recent reviewers name agents who helped them move reviews to a new site. However, prices change with order volume and the listing doesn't show the steps, and low-star reviewers complain about AI-first support.

Features:

• Automatic requests and an email template library
• Product and site reviews
• Sentiment and profanity checks
• Photos, video and a reviews carousel from Starter
• Google rich snippets and Shopping Ads from Starter
• Google Seller Rating and custom questions on Pro
• An AI reviews summary and smart sorting on Pro
• Sync with TikTok, Walmart and others
• Facebook, Google, Instagram, Klaviyo and PageFly
• A connection to Yotpo Loyalty

Pricing: Yotpo charges by monthly orders:

• Free: up to 50 orders
• Starter: from $15/month
• Pro: from $119/month

Prices rise with order volume, and yearly billing saves 20% to 25%. The listing says Yotpo may bill external charges separately, and I didn't find a free trial on it.

Reviews: Yotpo has 4.8 stars from 4,628 reviews on the Shopify App Store. A recent reviewer had a technical issue from another platform sorted straight away, and a long-term small store likes reaching a person after the AI agent. Low-star reviewers say AI chat promised a follow-up that never came, and one store saw reviews fall to 7 in a month.

Best for: An established brand that wants Google Seller Rating and plans to use Yotpo Loyalty as well.

See Yotpo on the Shopify App Store

7. Stamped Product Reviews & UGC

Stamped is a reviews and Q&A app with free migration from your old app. It makes more sense when you're moving your reviews and want a team to handle the move.

Why I like this app:

The migration help is what I'd pay for here, because its team moves reviews from another app at no charge. I also found Q&A, SMS tags and sync to Google Shopping, Meta and the Shop App. Setup took me about 10 to 15 minutes. One recent reviewer got help sharing reviews across stores, and the team then checked the results. But the listing shows no free plan or trial, I didn't find AI features, and low-star reviewers mention requests that stopped sending and slow widgets.

Features:

• In-email review collection on every plan
• Photo and video reviews
• SMS requests, pop-ups, forms and promotions
• Customisable widgets, star ratings and carousels
• Testimonials and Q&A
• Product grouping and filtering
• Rich snippets for Google
• Sync to Google Shopping, Meta and the Shop App
• Free review migration
• Klaviyo, Attentive, Omnisend, Gorgias and Shopify Flow

I didn't find any AI features in it.

Pricing: Stamped charges by monthly orders:

• Reviews: $23/month, up to 200 orders
• Reviews (1k): $99/month, up to 1,000 orders
• Reviews (5k): $199/month, up to 5,000 orders
• Reviews (20K): $399/month, up to 20,000 orders

I didn't find a free plan or trial on the listing.

Reviews: Stamped has 4.7 stars from 3,746 reviews on the Shopify App Store. Long-term stores praise support, and one says the team digs into theme updates, migration and code. A low-star reviewer left after review requests stopped sending for months, and Stamped apologised. Another got no reply to 3 requests for a CSV export, which they say only support can run.

Best for: A store moving from another review app that wants the team to carry out the migration.

See Stamped on the Shopify App Store

8. REVIEWS.io Product Reviews App

REVIEWS.io collects product and company reviews and shows them on your site, Google, social media and email. Choose it when Google visibility matters most and you want reviews of your business too.

Why I like this app:

Google is the focus, with Seller Ratings and rich snippets from the $19/month plan. I also like having product and company reviews together, and LAUNCH PLUS adds AI summaries and Q&A. My first invite took me about 10 to 15 minutes to set up. One long-term reviewer says support got their stars into Google Shopping and explained product ID matching. However, it counts invites, with 50 a month at $19/month, and a recent reviewer says the $45/month plan doesn't include sending from their own domain.

Features:

• Product and company reviews
• Automated requests by email and SMS
• Photo and video reviews
• 15+ widgets and a customisable collector page
• Syndication to the Shop App and TikTok Shop
• Review Booster emails to past customers from LAUNCH
• Google Seller Ratings and rich snippets from LAUNCH
• Automated invite flows and follow-ups from LAUNCH
• Surveys and NPS on LAUNCH PLUS
• AI Review Summary and Expert Answers Q&A on LAUNCH PLUS
• Product grouping and multiple users on LAUNCH PLUS
• Klaviyo, Attentive, Gorgias and Shopify Flow

Pricing: REVIEWS.io charges by monthly review invites:

• FREE: 25 invites
• LAUNCH: $19/month, 50 invites
• LAUNCH PLUS: $45/month, 500 invites
• Trial: 14 days

The listing says Reviews.io may bill external charges separately, and it links to more pricing options.

Reviews: REVIEWS.io has 4.7 stars from 779 reviews on the Shopify App Store. Recent reviewers praise migration help, and one says support moved nearly 400 reviews despite a product ID problem. A low-star reviewer says migrated reviews lost their Verified badge, and another reports widget bugs on the Horizon theme on phones.

Best for: A store that wants Google Seller Ratings on a low-cost plan and also collects reviews of its business.

See REVIEWS.io on the Shopify App Store

9. AfterShip Product Reviews

AfterShip Product Reviews is a reviews app with NPS emails and bulk import from AliExpress or a CSV file. I'd choose it when you want a low entry price and may add NPS later.

Why I like this app:

NPS emails make this one different, because I can follow up with flows based on a rating or score on Pro. The free plan includes 50 automatic requests a month, display widgets and one-click import. It took me about 10 to 15 minutes to get running. One reviewer imported their previous reviews for free when Shopify ended its own free reviews feature. But the jump from $11/month to $119/month is large, and the newest review I found dates from March 2026.

Features:

• Automatic review request emails
• Photo and video reviews
• One-click import from AliExpress or a CSV file
• Reviews and star ratings on product pages
• Review collection in your store and replies from Essentials
• NPS emails on Pro
• Review referrals with incentives on Pro
• Advanced email triggers on Pro
• Google integrations and Klaviyo on Pro
• Expert help with widget setup on Pro

I found a Review summaries tag on the listing, but no AI feature named in its description.

Pricing: AfterShip charges by monthly review requests:

• FREE: 50 requests
• ESSENTIALS: $11/month, 100 requests
• PRO: $119/month, 2,000 requests

Yearly billing saves 17% to 18%, and the listing links to more pricing options. I didn't find a free trial on it.

Reviews: AfterShip has 4.9 stars from 778 reviews on the Shopify App Store. Reviewers call it easy and praise support, and one credits a named agent with solving a technical glitch. A 2025 low-star reviewer says emails from an AfterShip address confused their customers, and AfterShip says it found the cause.

Best for: A small store that imports past reviews and may want NPS emails as it grows.

See AfterShip on the Shopify App Store

How do you choose the right Shopify product review app?

I'd start with how you want to ask for reviews, then check the cost at your order volume. I've put each app's rating, starting price and how it charges in this table:

Features rule apps out first. A plain email request works on all 9, but SMS requests and Q&A narrow the list to Rivyo, Okendo, Stamped and REVIEWS.io. Video removes AG Product Reviews, and store reviews leave Rivyo, Yotpo and REVIEWS.io. List what you need in your first 3 months, then check the plan you can afford includes it.

Your theme is the next check, because reviews appear on the pages where shoppers decide. Vitals lists grid, list and slider layouts, and Loox and REVIEWS.io list more than 15 widgets each. Okendo keeps its advanced CSS editor for Power, and a REVIEWS.io reviewer reports bugs on the Horizon theme.

In my test, almost every app was highly responsive, user friendly and customisable on my store. Some have AI features too, so I could ask Claude or ChatGPT and it built the result for my store. Check every widget on a phone during your trial.

The rest of your store decides which integrations matter. All 9 name Klaviyo, though AfterShip keeps it for Pro. Okendo, Stamped and REVIEWS.io add Gorgias. Rivyo lists the longest set of page builders and subscription apps, including PageFly, GemPages, Recharge and Appstle.

I found cost differs most at your order volume. At 1,000 orders a month, AG Product Reviews shows no charge, Rivyo costs $14/month, Stamped $99/month and Okendo $119/month. Vitals has one plan, at $29.99/month. Loox costs about $199.99/month if it bills each started block of 300 orders. REVIEWS.io and AfterShip count invites and requests, so work out how many you'd send.

Support draws strong praise in recent reviews, especially on AG Product Reviews and Stamped, where merchants often name the person who helped them. The sharpest complaints I found are about AI-first support on Yotpo and long waits on Okendo's lower plans. When setup problems came up in my test, a few customer success teams fixed them within minutes, while others took hours to reply. I'd send a test question during your trial and time the reply.

Choose Vitals if you'd use its other apps as well, and AG Product Reviews to start at no cost. Choose Loox for visual brands and Rivyo for a low price at any order volume. Okendo suits brands that want loyalty in one account, and Yotpo suits brands already on Yotpo. Choose Stamped for a managed move, REVIEWS.io for Google Seller Ratings on a small plan and AfterShip for NPS emails.

What counts toward a review plan limit?

It depends on the app, and these 9 count orders, invites or requests. An order limit grows with your sales, while an invite limit depends on how many requests and reminders you send.

Loox, Rivyo, Okendo, Yotpo and Stamped count orders, and Vitals has one plan. REVIEWS.io counts invites, with 500 a month at $45/month, and AfterShip counts requests, with 2,000 a month at $119/month. I found no published limit on AG Product Reviews.

The plans also behave differently at the limit. Loox's Convert adds $50 per additional 300 orders, so it can move every month. Rivyo's Enterprise and Loox's Unlimited stop counting orders altogether, at $19/month and $299.99/month.

Ask what counts as an order before you choose, especially if you also sell through marketplaces, and get the answer in writing.

Should you offer a discount for a review?

You can, as long as the reward doesn't depend on a positive review and you disclose it. The FTC's Q&A on its reviews rule says the rule doesn't ban a reward unless you require a particular sentiment. It adds that leaving an incentive undisclosed could still violate the FTC Act.

Vitals emails a discount code after a review, and AG Product Reviews, Loox, Rivyo and Okendo list review rewards too. Loox gives discounts for photo reviews on its free plan, which can suit a store that wants more customer pictures. Rivyo keeps review rewards for Business.

Google also prohibits undisclosed incentivised reviews in its review snippet guidelines. The FTC's Q&A is staff guidance and not legal advice, so check the rules for each country you sell in. I'd word your request as a thank you for any honest review, then read the email as a customer would.

Will a review app put stars in Google?

Any of these apps can add the data Google reads, but none can promise the stars. Google's review snippet documentation says valid data doesn't guarantee that the feature appears.

Vitals, AG Product Reviews, Loox, Rivyo, Okendo, Yotpo, Stamped and REVIEWS.io all list rich snippets. Google Shopping is a separate step. Vitals gives you a feed URL at 50 eligible reviews, and Rivyo starts its Google Shopping feature on Business. Loox keeps syndication for Convert and Yotpo lists Shopping Ads from Starter.

Seller ratings are separate again, because they rate your store and not a product. Google's help page on store ratings says most merchants can obtain one after 100 or more eligible reviews from the last 24 months. Yotpo keeps this for Pro, and REVIEWS.io lists it from $19/month. Test one product page in Google's Rich Results Test after you install.

Should you import AliExpress or Amazon reviews?

I'd only import reviews of the product you sell, and I'd keep them out of your Google data where the app gives you that choice. Vitals, Rivyo and AfterShip list AliExpress imports, and Vitals and Rivyo add Amazon.

Google's review snippet guidance says reviews shouldn't be aggregated from other websites. Vitals also leaves imported AliExpress and Amazon reviews out of its Google Shopping count. An import fills an empty product page, but it won't count toward every feature.

The FTC's Q&A also lists reviews for the wrong product as a red flag for fake reviews. Vitals has rating and content filters, so read a sample before you publish it. Check that each imported review describes your exact product, then publish a small batch first.

How do you set up your first Shopify product review request?

I'd start with one email sent after delivery, because it reaches buyers once they've had time to use the product.

Use these steps with any of the apps:

1. Install the app and check the sender name on its emails.
2. Set the request to send after delivery, or after fulfilment if your app has no delivery option.
3. Add one reminder for buyers who don't reply.
4. Choose automatic publishing or approval first.
5. Add stars and the reviews widget to your product page.
6. Place a test order and open the email on your phone.
7. Submit a test review with a photo, then check how it appears.
8. Import any reviews you already have from your old app.

Setup took me about 7 to 10 minutes on Vitals, my quickest, and about 10 to 15 minutes on each of the other 8 apps.

Merchants report mixed experiences too. Reviewers call Loox, AG Product Reviews, Rivyo and Stamped easy to use. On the other side, one Okendo reviewer was still waiting for live requests after 6 weeks, and one AG Product Reviews reviewer found the interface unintuitive. An AfterShip reviewer says a custom theme needed too much coding.

I'd leave your first request running for a full month before you change its timing, so you see results from orders that have had time to arrive.

What changes in unusual situations?

I found the right app can change once your orders rise, you run more than one store, you need a plan-only feature or you move from another app.

At unusually high or seasonal volume, check the top plan first. The listings reach 20,000 orders at $399/month on Stamped and 3,500 at $299/month on Okendo. Rivyo's Enterprise has unlimited orders at $19/month, and Loox's Unlimited costs $299.99/month. A sale month can also push you up a plan on any app that counts orders.

With more than one store or market, I'd look for reviewers in your position. A Stamped reviewer shares reviews across stores with the team's help, and a Rivyo reviewer runs it on a third store. Vitals auto-translates reviews into the storefront language, and Loox keeps AI translations for Convert. One AG Product Reviews reviewer wants manual translations and says it only offers automatic ones.

Some features only appear on certain plans. Loox keeps video and AI for Convert, and Okendo keeps Q&A and AI summaries for Growth. Yotpo keeps Google Seller Rating for Pro, and AfterShip keeps NPS and Klaviyo for Pro.

Moving from another app takes the most care. Stamped offers free migration, Vitals imports CSV exports and Rivyo imports from Judge.me, Yotpo, Loox and others. But one REVIEWS.io reviewer lost their Verified badges, and Yotpo and Stamped reviewers found exports hard. Okendo and AfterShip reviewers report metafields or code left behind, so duplicate your theme before you remove the old app.

What are the benefits of a Shopify product review app?

A review app gives you a steady way to collect the evidence shoppers look for before they buy. Medill's Spiegel Research Center found that a product with 5 reviews had a purchase likelihood 270% greater than one with none, so your first few reviews on each product matter most.

Say you sell a $40 product at a 50% margin, which earns you $20 an order. You'd need 2 extra orders a month to pay for a $29.99 plan. You can check that by comparing conversion on a product before and after it reaches 5 reviews, although a sale or a new ad can skew the result.

A review app also shows you why customers buy and what disappoints them, because the words arrive in your admin. You can reuse good reviews on product pages, in emails and on social media. The limit is that you need enough orders, so a store with a few sales a month will wait a while for useful numbers.

Before you install an app, choose the 5 products where more reviews would help you most.

What are some ideas for using a Shopify product review app?

I'd try a reminder email first, because it needs no discount and you can measure it easily. These 5 ideas suit different types of store:

1. Reminder email: a homeware store sends one reminder a week after the first request.
2. Photo discount: a clothing store offers a code for any honest review with a picture.
3. Q&A on product pages: a supplements store answers questions about ingredients in public.
4. Past customer campaign: a coffee store emails buyers from the last 6 months for their first reviews.
5. Reviews near the buy button: a skincare store shows its best quote beside the price.

I'd test the reminder on your best-selling products first, then try the photo discount on the products with the fewest pictures.

Which Shopify product review app would I start with?

I'd start with Vitals, because its reviews come with 40+ other apps in one subscription, so you may be able to remove your separate bundle or upsell apps as well. Choose AG Product Reviews instead when you want to start at no cost, or Loox when customer photos sell your products. Install your choice, send one request email and check your new reviews after a month.

What do merchants often ask about Shopify product review apps?

How much does a Shopify product review app cost?

Paid plans on these apps start between $9/month and $49.99/month, and 6 of them have free plans. The top plan I could see reaches $399/month on Stamped. AG Product Reviews shows no charge and no paid plan. The cost usually changes with your orders, invites or requests.

Does Shopify include product review features without an app?

Not that I could find. Shopify's own Product Reviews listing says the app isn't currently available on the Shopify App Store, so you'd need one of these apps to collect reviews.

Are there free Shopify product review apps?

Yes, I found a free option on 7 of these apps. AG Product Reviews shows no limit, Loox's free plan goes up to 500 orders and Rivyo's reaches 100 orders a month. Okendo and Yotpo stop at 50 orders, AfterShip at 50 requests and REVIEWS.io at 25 invites. Vitals and Stamped have no free plan, though Vitals has a 7-day trial.

Do product review apps slow down a store?

A single one won't, but a stack of separate apps can. That's why I'd look at consolidating. Vitals has 40+ apps in one subscription sharing one script, so it doesn't slow down my store, and I can turn any app on or off without worrying about load time. That surprised me, because everything loads from a single app. One Stamped reviewer reports slow rating widgets, so test any app on your own store before and after you install it.

Can you import reviews from another app?

Yes, all 9 list a way to import or migrate reviews, but check what carries over. Vitals takes CSV exports, Rivyo lists its import sources by name and Stamped's team handles the move. Ask whether your dates, photos and Verified badges will survive, because one REVIEWS.io reviewer lost those badges.

Can you hide negative reviews?

You can hold reviews for approval, but I wouldn't use that to bury honest criticism. The FTC's Q&A says that making negative reviews hard to find could violate the FTC Act, and it bans suppressing them through threats or intimidation. Use banned words and approval for spam, then reply in public to a fair complaint.