Best Okendo alternatives reviewed in 2026

Short answer: Name the Okendo problem first, because each one points to a different app. When your Okendo bill jumps after 200 orders, choose Vitals, with one fixed plan at $29.99/month that doesn't increase with order volume. When you want Q&A and AI summaries without paying for Growth, choose Judge.me, which includes both on its flat $15/month plan. When loyalty needs to stay in the same app as your reviews, choose Rivyo, with plans from $9/month and loyalty as a $29/month add-on. And when you'd rather pay nothing, choose AG Product Reviews, which its listing shows as free.

Okendo is a reviews and loyalty app that keeps product reviews, referrals, quizzes and surveys in one account, so your review data and your retention programmes share the same customers. But its price climbs from $19/month to $119/month as soon as you pass 200 orders a month, the biggest single step of any app here, and recent reviewers on lower plans say support points them to docs and webinars once setup ends.

So I installed 7 Okendo alternatives on a test store. Each review below covers who the app suits, its price as of November 2026 and what you'd lose by leaving Okendo for it.

Why do merchants look for an Okendo alternative?

Support after setup comes up most, followed closely by the price jump at 201 orders. Okendo has few complaints for its size, so these reasons come from a small group of merchants.

Hands-on help depends on your plan. In recent reviews from January to August 2026, merchants say support on their plan pointed them to docs and webinars, with no one-to-one help on a Klaviyo issue, and one waited weeks for help with loyalty onboarding. Managed onboarding is a Power feature at $299/month. AG Product Reviews and Stamped get the most praise for hands-on help, and Judge.me offers human chat on every plan.

The price step comes early. Essential covers up to 200 orders a month, which is about 7 orders a day, and the next plan costs $119/month. That's also where Q&A, AI review summaries and TikTok Shop start. Vitals fixes this with one fixed plan at $29.99/month, and its price doesn't increase as your order volume grows. Judge.me stays at $15/month, and CWILL and Ryviu don't count orders at all.

Setup sometimes stalls before anything goes live. One merchant said in June 2026 that review requests still weren't live after 6 weeks, and another said in August 2026 that no emails went out and the stars never appeared. A third, in October 2026, said Okendo's metafields took months to remove and blocked Shopify's Duplicate Product feature. Moving won't remove setup risk, so test any new app on a copy of your theme first.

These come from 41 of its 1,447 reviews, so most merchants don't report them.

Which Okendo alternatives made my shortlist?

I selected apps that do the same job as Okendo, with a rating of 4.7 or higher, at least 500 reviews and a new merchant review in 2026.These 7 alternatives made my shortlist:

1. Vitals: product reviews on one plan with 40+ apps, with no jumps as orders grow
2. AG Product Reviews: automatic requests and widgets with no monthly bill
3. CWILL Product Reviews: Q&A, video and Google Shopping without order bands
4. Rivyo: an Okendo import, plus loyalty and referrals as add-ons
5. Ryviu: marketplace imports and loyalty for under $20/month
6. Stamped: a free migration and a team that checks your theme
7. Judge.me: Q&A and AI replies at a flat $15/month

The table below shows each app's rating, starting price and how it charges, with Okendo in the first row for comparison:

Prices as of November 2026. Apps change their plans often, so confirm each price on its listing first.

To keep a loyalty programme beside your reviews, compare Rivyo, Ryviu and Stamped.

How did I review these Okendo alternatives?

I installed each app on a test store, then went through each App Store listing, every plan and the newest and lowest-rated merchant reviews. Okendo was my baseline for every comparison.

These are the details I checked on each app:

• Requests: which channels ask for a review, such as email, WhatsApp, QR codes or a pop-up
• Review content: whether shoppers can add photos, videos, attribute ratings and questions
• Widgets: where reviews appear, such as product pages, collection cards, carousels and a reviews page
• Loyalty and referrals: whether the app runs them itself, sells them as an add-on or connects to another app
• AI features: where each app uses AI, for example to summarise, reply or moderate
• Integrations: which email, helpdesk and page builder apps it connects to
• Setup: the minutes each app needed before it worked on my store
• Design: how each widget looked on my test store and whether it matched my theme
• Speed: what one more app adds to a store that already runs many of them
• Pricing: what each app counts, where its plans step up and which features each step adds
• Reviews: what recent and lowest-rated App Store reviews report, support included
• Moving: what you can bring across from Okendo, such as reviews, Q&A and loyalty balances

Vitals is first because it comes with 40+ other apps, and the order of the other 6 isn't a ranking.

I haven't scored speed, because your theme and your other apps change the result. Your own store is the better test, and 6 of these apps have a free plan or trial.

What did I find when I compared them with Okendo?

These alternatives fall into 3 groups: reviews-first apps (AG Product Reviews, CWILL Product Reviews, Judge.me), reviews apps with a loyalty programme (Rivyo, Ryviu, Stamped) and an all-in-one app (Vitals). Some only offer reviews and others include more apps, and I liked the ones with more, because each one replaced a subscription I'd otherwise keep.

I found 5 main differences from Okendo.Not every app has all 5, so decide which matter to your store before you look at prices:

• How the bill grows: Okendo moves from $19/month to $119/month at 201 orders. Vitals has one fixed plan that doesn't increase with order volume, Judge.me stays at $15/month, CWILL charges by plan rather than orders, Ryviu counts products and reviews, Rivyo stops counting at $19/month and Stamped moves through order bands.
• Q&A: Okendo starts its Q&A widget on Growth. Rivyo includes it from $9/month, Ryviu from $6.99/month, Judge.me at $15/month and CWILL at $29.99/month, and Stamped lists Community Q&A on every plan. I didn't find Q&A on Vitals or AG Product Reviews.
• Loyalty and referrals: Okendo sells them from the same account, priced apart from reviews. Rivyo adds them for $29/month and $19/month, Ryviu adds loyalty for $15/month or includes it on Unlimited, and Stamped has a separate Loyalty plan. Judge.me, AG Product Reviews and CWILL connect to other loyalty apps instead.
• AI summaries: Okendo keeps them for Growth. Vitals includes one in its plan, Judge.me on Awesome, Rivyo on Enterprise and CWILL once a product has 15 reviews. I didn't find them on Stamped, Ryviu or AG Product Reviews.
• Attribute ratings: Okendo's form asks shoppers to score qualities such as fit, on every plan. CWILL offers review attributes, Judge.me adds custom questions on Awesome and Rivyo's smart review form adds custom questions from Starter.

Day to day, the apps also differ in these ways:

• Reports: Okendo adds attribute trend reports, plus advanced filters from Power. Judge.me compares each stage of review collection, AG Product Reviews tracks emails opened and clicked and Stamped's Insights Analysis scores the sentiment of each topic.
• AI features: Okendo has AI replies and sentiment on every plan and a read-only MCP server on Growth. AG Product Reviews offers an MCP server on every store that can approve and reply to reviews, and with Vitals MCP you can do everything in Vitals with Claude or ChatGPT. I didn't find any AI in Ryviu.
• Setup: 5 to 10 minutes on almost every app, which is too small a gap to choose on.
• Design: on my test store, nearly every app came out highly responsive, user friendly and customisable. Stamped's docs ask you to paste its script into theme.liquid by hand, and Ryviu needs separate snippets on vintage themes.
• Speed: one review app won't slow a store on its own. The pressure comes from the total, because many stores also add apps for bundles, discounts, gifts and visitor recordings, so fewer separate apps matters more than which review app you pick.

What are the best Okendo alternatives?

Vitals is my top pick for merchants leaving Okendo over the jump to $119/month, because its reviews come in one fixed plan with 40+ other apps. AG Product Reviews comes next for a store that wants help from a person and no bill at all. The other 5 suit Q&A on a budget, loyalty beside reviews, marketplace imports, a managed move and AI tools at a flat price.

1. Vitals: Best for dropping Okendo and several other app bills at once

Vitals is an all-in-one Shopify app, and its Product Reviews app is one of 40+ apps in one subscription. Choose it when Okendo is one of several app bills you'd like to cut, such as bundles, upsells or pop-ups.

Why I like this app:

I liked that Vitals doesn't make you upgrade to get the best parts of its product reviews. The AI summary and the row of customer photos and videos are already included, where Okendo asks for Growth before you get either. Vitals also offers 40+ other apps, such as bundles, upsells and pop-ups, so you can drop the ones you pay for separately. Through Vitals MCP, I could do everything in Vitals with Claude or ChatGPT.

Compared with Okendo:

Vitals includes AI summaries and a media gallery on one fixed plan at $29.99/month that doesn't increase with order volume, so passing 200 orders doesn't move you to a $119/month plan. You'd give up attribute ratings and Okendo's loyalty, quizzes and surveys, which I didn't find on its Product Reviews page. There's no free plan.

Features:

• Request emails after purchase, fulfilment or delivery
• Up to 2 reminders for buyers who haven't left a review
• A review form on the store or from a shared link
• Photo and video reviews
• A discount code emailed after a review
• CSV imports of up to 10,000 reviews per file
• AliExpress and Amazon imports with rating and content filters
• Grid, list or slider layouts
• Stars under the product title and on collection cards
• A carousel, an all reviews badge and a Happy Customers page
• An AI review summary with keywords
• A media gallery and review highlights near the buy button
• Review groups that share reviews across products
• Banned words and approval before publishing
• Auto-translation into your storefront language
• A Google Shopping feed URL at 50 eligible reviews
• 40+ apps in the same subscription

Pricing: Vitals has one plan, with all 40+ apps included:

• All in one plan: $29.99/month
• Trial: 7 days

Reviews: Vitals has 4.9 stars from 2,974 reviews on the Shopify App Store. A reviewer in Italy wrote in October 2026 that its apps are simple and effective and its support excellent. Another said in February 2026 that they couldn't reach the team, and Vitals replied that it answers on chat and email every day.

Best for: A store on Okendo's Growth plan that uses reviews but not loyalty, and pays for other apps it could drop too.

I wouldn't choose it if: Your loyalty programme runs on Okendo and you want it in the same app as your reviews. Rivyo adds loyalty to any of its plans for $29/month.

See Vitals on the Shopify App Store

2. AG Product Reviews: Best for hands-on chat support at no cost

AG Product Reviews is a free reviews app from Avada, with automatic requests, discounts for reviews and a set of display widgets. I'd choose it when support was the reason you started looking.

Why I like this app:

Support is the first thing I noticed, because most recent reviews name the chat agent who helped. In my test, I also found interactive emails where a buyer can review without leaving the inbox, and a reminder that asks for a photo after a positive review. Its MCP server works on every store, so I could approve and reply to reviews from an AI assistant.

Compared with Okendo:

AG Product Reviews has no order count, where Okendo's free plan stops at 50 orders a month and its paid plans count every order. You'd give up Okendo's loyalty, which AG Product Reviews only reaches through the Joy loyalty app. I didn't find video reviews, Q&A or attribute ratings.

Features:

• Request emails on purchase, fulfilment or delivery, with delays by country
• Interactive emails and photo reminders
• Discounts for reviews, with a higher value for photos
• A Joy loyalty points option instead of a discount
• QR codes for each product
• A review box, stars, a carousel, a popup, a sidebar and testimonials
• An all reviews page
• Bulk moderation, pinned reviews and verified badges
• Imports from AliExpress, CJdropshipping, XLSX files and other apps
• Rich snippets and an XML export for Google Merchant Center
• Klaviyo, Joy, PageFly, PushOwl/Brevo and Shopify Flow

I didn't find any AI features in it, apart from its MCP server and automatic translation of review content.

Pricing: AG Product Reviews shows no charge on its listing:

• Free: no plan limit shown
• Trial: none listed

The docs still mention paid plans, so confirm inside the app that it's free before you rely on that.

Reviews: AG Product Reviews has 4.9 stars from 3,210 reviews on the Shopify App Store. A November 2026 reviewer in Japan says a named agent solved a problem the AI chat couldn't. Another reviewer says review content can only be translated automatically, and imports need both the product handle and ID.

Best for: A small store that wants a person on chat during setup and doesn't want to pay for reviews.

I wouldn't choose it if: Your products need store reviews as well as product reviews. One recent reviewer says it only collects product reviews, while Judge.me collects both on its free plan.

See AG Product Reviews on the Shopify App Store

3. CWILL Product Reviews: Best for Q&A, video and translation without order bands

CWILL Product Reviews, formerly Trustoo, is a reviews app with unlimited requests on every plan and widgets that translate reviews automatically. It makes more sense when you sell in several languages and want Q&A without moving up an order band.

Why I like this app:

When I checked the plans, I found unlimited review requests on every one, so a busy month doesn't change the price. Pro adds Q&A, video reviews, product grouping and translation into several languages at $29.99/month. I also found requests by QR code, WhatsApp and pop-up, plus an AI summary on the product page once a product has 15 reviews.

Compared with Okendo:

CWILL's Pro plan includes Q&A and a Google Shopping feed at $29.99/month at any order volume, where Okendo needs Growth at $119/month for Q&A. You'd give up Okendo's quizzes and surveys, which CWILL doesn't offer in its reviews app. Loyalty lives in a separate CWILL app with its own price.

Features:

• Unlimited review requests on every plan
• Request timing from 1 to 90 days, with separate domestic and international delays
• QR codes, shareable links and on-site pop-up requests
• WhatsApp requests from Essential
• Discounts for reviews, with separate rules for photos
• Review attributes and custom questions
• 10+ widgets on the free plan, including carousels and a reviews page
• AI review summaries with keyword highlights
• Auto-translation into 1 language on Essential and several on Pro
• Q&A, video reviews and product grouping on Pro
• Google snippets on Essential and a Google Shopping feed on Pro
• TikTok Shop review sync for US stores
• A review widget in checkout for Shopify Plus stores
• Klaviyo, Gorgias, PageFly and Shopify Flow

Pricing: CWILL Product Reviews charges a flat fee for each plan:

• Free: 6 reviews shown per product
• Essential: $11.99/month
• Pro: $29.99/month
• Trial: 7 days

Its website also lists a custom-priced Enterprise plan.

Reviews: CWILL Product Reviews has 4.9 stars from 1,587 reviews on the Shopify App Store. Recent reviewers name agents who fixed problems directly in their store. One reviewer said in February 2026 that review requests stopped for months on a paid plan, and CWILL replied that the cause was the trigger settings.

Best for: A store selling into several countries that wants translated reviews and Q&A at one fixed price.

I wouldn't choose it if: Your customers earn points for reviews today and you want that to continue in one app. Ryviu adds loyalty for $15/month, or includes it on Unlimited.

See CWILL Product Reviews on the Shopify App Store

4. Rivyo: Best for keeping loyalty and referrals beside your reviews for less

Rivyo is a reviews app with Q&A and store reviews, plus loyalty and referral programmes sold as add-ons. Choose it when you use Okendo's loyalty and referrals and want to keep all 3 in one app.

Why I like this app:

Rivyo names Okendo among its import sources, which I didn't find on any other app in this list. I also found loyalty with points, VIP tiers and store credit, and referral links with give-and-get rewards, both added to whichever plan you're on. Enterprise removes the order count and adds unlimited video and AI replies at $19/month. I liked getting retention tools in the same app, rather than a reviews app on its own.

Compared with Okendo:

Rivyo's Enterprise plan, loyalty and referrals together cost $67/month at any order count, where Okendo's reviews alone reach $119/month at 201 orders. You'd give up Okendo's quizzes and surveys, along with its syndication to Walmart and Bazaarvoice. The add-ons raise the total quickly, and loyalty alone costs more than any Rivyo plan.

Features:

• Unlimited product reviews and CSV import and export on every plan
• Imports from Okendo, Judge.me, Yotpo and Loox
• Amazon, AliExpress and Etsy imports with limits by plan
• Q&A, store reviews and a smart review form with custom questions from Starter
• Automatic reminder emails from Starter
• Review rewards with coupon codes and QR codes from Business
• Unlimited video reviews and AI Review Autopilot on Enterprise
• Headless support and an API on Enterprise
• Loyalty with points, VIP tiers and store credit as a $29/month add-on
• Referral links and rewards as a $19/month add-on
• Klaviyo, Recharge, Appstle, PageFly and GemPages

Pricing: Rivyo charges by the orders that get a review request each month:

• Free: 100 orders a month
• Starter: $9/month, 500 orders
• Business: $14/month, 1,000 orders
• Enterprise: $19/month, unlimited orders
• Trial: 7 days

You can add Customer Loyalty for $29/month and Referral Rewards for $19/month to any plan.

Reviews: Rivyo has 4.9 stars from 939 reviews on the Shopify App Store. A reviewer in Japan says support helped patiently with screenshots, even without Japanese-speaking staff. Another reviewer said in June 2026 that support wasn't responsive, and Rivyo apologised.

Best for: A store that runs reviews, points and referrals together and wants one app for all 3 at a lower price than Okendo.

I wouldn't choose it if: You need product quizzes for recommendations. None of these alternatives include them, so staying on Okendo makes more sense.

See Rivyo on the Shopify App Store

5. Ryviu: Best for dropshippers who pull reviews from marketplaces

Ryviu is a reviews and Q&A app with a points and VIP loyalty add-on, priced by how many products and reviews you have. I'd choose it when your reviews come from AliExpress, Amazon or other marketplaces as much as from your own buyers.

Why I like this app:

Imports are where Ryviu goes furthest, with AliExpress, Amazon, Etsy, Walmart, Shopee and DHgate, and several sources on one product on Unlimited. In my test, I found Q&A from Basic at $6.99/month and loyalty with points and VIP tiers included on Unlimited at $19.99/month. I liked having loyalty in the same app as the reviews.

Compared with Okendo:

Ryviu prices by products and reviews instead of orders, so a sale month with more orders doesn't change your plan. You'd give up Okendo's Klaviyo flows, because I didn't find an email marketing integration for Ryviu. I couldn't find any AI features, and Ryviu doesn't list a Klaviyo connection.

Features:

• Photo and video review requests after purchase, fulfilment or delivery
• AliExpress imports on every plan
• Amazon, Shopee and CSV imports from Basic
• Etsy, Walmart and DHgate imports from Advance
• Q&A from Basic, with CSV import and export
• Stars and a reviews widget on every plan
• Featured reviews, carousels, a masonry layout, a pop-up and a sidebar
• Google rich snippets on every plan
• A Google Shopping XML feed and video reviews on Unlimited
• Loyalty with points and VIP tiers for $15/month, or included on Unlimited
• PageFly, GemPages, EComposer and Shopify Flow

I didn't find any AI features in it.

Pricing: Ryviu charges by products and reviews per product:

• Free: 50 products, 20 reviews each
• Basic: $6.99/month, 400 products, 200 reviews each
• Advance: $9.99/month, 1,000 products, 500 reviews each
• Unlimited: $19.99/month, no limit
• Trial: 7 days

The loyalty add-on costs $15/month on Basic and Advance.

Reviews: Ryviu has 4.8 stars from 513 reviews on the Shopify App Store. A September 2026 reviewer says support added stars to their collection pages for their specific theme. Another wanted requests sent to past orders, and Ryviu says it only sends to orders placed after you turn on automation.

Best for: A dropshipping store with a large catalogue that relies on imported marketplace reviews.

I wouldn't choose it if: You want weekend support. Ryviu confirms its team doesn't work weekends, while Judge.me offers human chat 24/7.

See Ryviu on the Shopify App Store

6. Stamped: Best for a team-run migration and reviews on the thank you page

Stamped is a reviews and Q&A app with a separate loyalty plan, NPS surveys and a free migration carried out by its team. It makes more sense when you'd rather hand the move from Okendo to someone else.

Why I like this app:

Its team moves your reviews from another app at no charge, which answers the complaint that Okendo's hands-on help starts on Power. When I checked the reviews, long-term stores describe support that looks into theme updates, display issues and code. I also found Checkout Reviews, which asks buyers on the thank you page why they chose a product, plus NPS and Community Q&A. I liked getting a loyalty plan from the same company, more than a reviews app alone.

Compared with Okendo:

Stamped includes Q&A and NPS from its $23/month plan and charges $99/month up to 1,000 orders, where Okendo charges $119/month from 201 orders. You'd give up Okendo's AI summaries and replies, because Stamped's AI focuses on topics and sentiment. Stamped has no free plan, and I didn't find a trial.

Features:

• In-email review collection and automated requests
• Requests to past orders
• Photo and video reviews on every plan
• Coupons for reviews
• Star ratings on product and collection pages
• Community Q&A that sends questions to past buyers
• Checkout Reviews on the thank you page
• NPS surveys
• StampedIQ sentiment and topic analysis
• Google Shopping and rich snippets
• Review syndication between stores and to Meta and the Shop App
• Free review migration
• A separate loyalty plan with points, VIP tiers and referrals
• Klaviyo, Attentive, Gorgias, Recharge and Shopify Flow

Pricing: Stamped charges by monthly orders:

• Reviews: $23/month, up to 200 orders
• Reviews (1k): $99/month, up to 1,000 orders
• Reviews (5k): $199/month, up to 5,000 orders
• Reviews (20K): $399/month, up to 20,000 orders

Loyalty (5k) is a separate plan at $299/month. Every order counts toward your limit, whether or not it gets a request.

Reviews: Stamped has 4.7 stars from 3,746 reviews on the Shopify App Store. A November 2026 reviewer says the team helped share reviews across several stores and group product sizes. Another said in March 2026 that a full CSV export needed support, and 3 requests went unanswered.

Best for: A store with a long Okendo history that wants a team to carry out the migration and check the result.

I wouldn't choose it if: You want to try an app before paying. Rivyo, Ryviu and CWILL all have a free plan and a 7-day trial.

See Stamped on the Shopify App Store

7. Judge.me: Best for Q&A and AI tools at a flat $15/month

Judge.me is a reviews app with unlimited product and store reviews on its free plan and one paid plan. Choose it when you want Okendo's Growth features without Growth's price.

Why I like this app:

In my test, Awesome included Q&A, an AI review summary, AI replies, custom questions and Google Shopping for $15/month, and the site says that's the most you can ever pay. The free plan already includes unlimited photo and video reviews and requests. I also found FAQ widgets that draft answers from your reviews.

Compared with Okendo:

Judge.me puts Q&A and AI summaries on a $15/month plan that never counts orders, where Okendo keeps both for Growth at $119/month. You'd give up loyalty and quizzes in the same account, because Judge.me connects to Smile and LoyaltyLion instead. Recent reviewers say settings are hard to find, and simple edits sometimes need a support ticket.

Features:

• Unlimited product and store reviews
• Unlimited photo and video reviews and requests
• Requests by email, QR code and Shopify customer accounts
• Imports from other apps, spreadsheets, AliExpress, Amazon and Etsy
• Review widget, stars, carousels and a trust badge
• Google rich snippets
• Reminders, coupons and SMS on Awesome
• Q&A and FAQ widgets on Awesome
• An AI review summary, AI replies and AI auto-publish on Awesome
• Custom questions and product grouping on Awesome
• Google Shopping, TikTok Shop and Meta on Awesome
• Cross-store syndication on Awesome
• Smile, LoyaltyLion, Klaviyo and Gorgias on Awesome

Pricing: Judge.me charges a flat fee:

• Free: unlimited reviews and requests, with no order limit
• Awesome: $15/month
• Trial: 15 days

Judge.me sells email marketing as a separate app.

Reviews: Judge.me has 5.0 stars from 48,747 reviews on the Shopify App Store. An October 2026 reviewer praises the value against the pricier tool they moved from. Others say they have to go through AI chat before they reach a person.

Best for: A store that wants Q&A and AI tools on its reviews and doesn't need loyalty in the same app.

I wouldn't choose it if: Your Okendo reviews feed your Google Shopping stars. Judge.me needs 50 eligible reviews and leaves out most imported ones, and merchants who moved from Okendo in 2026 say they lost their stars. Stay on Okendo until you've collected enough new reviews.

See Judge.me on the Shopify App Store

How do you choose between Okendo and these alternatives?

Begin with the reason you're leaving, then confirm the app you pick fixes it at a price you can pay. I'd answer these 5 questions before you install anything.

Start with whether it fixes your Okendo problem. When the price step is your reason, work out the cost at your own monthly orders, not at today's count. When support is your reason, read the newest reviews of each app and look for named agents, because AG Product Reviews, CWILL and Stamped get that kind of praise most often.

Then list the Okendo features you'd lose. Quizzes and surveys have no match in this lineup, and only Rivyo, Ryviu and Stamped run loyalty themselves. Check your Okendo reports for which programmes brought in orders last quarter.

Design comes next. On my test store, almost every widget responded well on phones, was easy to use and could be customised to match my theme. With Vitals, I could also ask Claude or ChatGPT to make changes and it built the result for my store. Check Stamped's script step and Ryviu's snippets on older themes, then look at each widget on your phone.

After design, look at your other tools. Okendo connects to Klaviyo, Gorgias, Postscript and Attentive, so list the flows that use its review events. Judge.me, CWILL, Stamped and Rivyo all work with Klaviyo, while I didn't find an email integration for Ryviu.

Support is the final question. In my test, a few customer success teams sorted out setup problems within minutes, and others took hours to reply. Merchants praise named agents on AG Product Reviews and Stamped, and complain about AI-first chat on Judge.me. Ask each app one real question during the trial and note how long the answer takes.

Choose Vitals if you want one fixed plan that doesn't increase with order volume and you'll use its other apps. Choose Judge.me if Q&A and AI matter more than loyalty. Choose Rivyo if loyalty and referrals need to stay in one app, and AG Product Reviews if you don't want a bill. Stay on Okendo if you use its quizzes, surveys and loyalty together.

Will an Okendo alternative cost you less?

Yes, for most stores past 200 orders a month, because Okendo's next plan costs $119/month. Only Stamped's 1,000-order plan comes close at $99/month, and every other app here costs less at that volume. Below 200 orders, Okendo's $19/month Essential plan costs less than Vitals, CWILL's Pro plan and Stamped.

Okendo counts orders, as Rivyo and Stamped do. Judge.me charges one flat price, CWILL charges by plan and Ryviu by products and reviews, so your order count doesn't affect those 3. But the cheaper plans leave things out. Ryviu keeps video for Unlimited, Rivyo keeps AI for Enterprise and CWILL keeps Q&A for Pro.

Say your store has 600 orders a month, about 20 a day. Okendo's Growth plan costs $119/month for reviews alone.These alternatives cost:

• AG Product Reviews: no charge shown
• Ryviu: $6.99/month on Basic, or $19.99/month with video and loyalty
• Rivyo: $14/month on Business, or $19/month for video and AI
• Judge.me: $15/month
• CWILL Product Reviews: $29.99/month on Pro, with Q&A
• Stamped: $99/month

At 600 orders, Vitals still costs $29.99/month, because its one fixed plan doesn't increase with order volume.

Over 2 years, Okendo's Growth plan costs $2,856 on monthly billing, or $2,616 on annual billing. AG Product Reviews shows no charge over the same period, and Ryviu's Basic plan costs about $168.

Before you compare prices, add up what you pay Okendo for loyalty, referrals and quizzes too, because Okendo prices each of them separately.

Can you keep your loyalty programme when you leave Okendo?

You can keep the programme, but you'll rebuild it, because I didn't find a way to import Okendo's points balances or VIP tiers into any of these apps. That matters most when customers hold points they haven't spent.

Rivyo is the closest match, with points, VIP tiers, store credit and referrals as add-ons in the reviews app. Ryviu includes points and VIP tiers on Unlimited, and Stamped sells a separate Loyalty plan. Judge.me works with Smile and LoyaltyLion, AG Product Reviews works with Joy, and CWILL sells loyalty as its own app. I didn't find loyalty on Vitals.

One Okendo reviewer reported a points, store credit and tax bug that stayed unresolved for 3 months in 2026. So export your customer profiles first, then set up the same balances in the new app before you tell customers about the change.

Which alternatives include Q&A and AI summaries for less than Okendo's Growth plan?

Judge.me and Rivyo include both for under $20/month. Okendo starts its Q&A widget and AI summaries on Growth at $119/month.

Judge.me's Awesome plan has both at $15/month. Rivyo includes Q&A from Starter at $9/month and AI on Enterprise at $19/month. CWILL adds Q&A on Pro at $29.99/month and shows an AI summary once a product has 15 reviews. Vitals has an AI summary in its one plan but no Q&A, and Ryviu has Q&A from $6.99/month but no AI.

Test the summary on one of your best-selling products during the trial, because it needs enough reviews to say anything useful.

When does it make sense to stay on Okendo?

I'd stay on Okendo if you use its loyalty, quizzes or surveys alongside reviews and your orders stay under 200 a month. Its review feature set is also the deepest I found.

It asks shoppers for attribute ratings, groups reviews across products and sends reviews to Google Shopping, TikTok Shop, Meta, Walmart and Bazaarvoice. Its MCP server on Growth connects published reviews and Q&A to Claude and ChatGPT, which I didn't find on most apps here. Loyalty, referrals, quizzes and surveys also share the same customer data.

The free plan covers up to 50 orders a month and resets each month. Essential costs $19/month for up to 200 orders, and Growth costs $119/month for up to 1,500. See Okendo on the Shopify App Store.

Before you leave, check which programme brings in the most repeat orders, and confirm the new app runs it on the plan you'd buy.

How do you move from Okendo to another app?

Your reviews move across as a CSV, but your loyalty balances, quizzes and attribute data need rebuilding. Okendo emails exports from Settings > Import/Export, and Q&A export needs Growth or above.

I'd export these from Okendo before you change anything:

• Reviews, with attributes, photos, videos and replies
• Q&A, if you're on Growth or above
• Customer profiles
• Loyalty points, VIP tiers and store credit balances
• Quiz and survey answers
• Your review groups and request email settings

Rivyo names Okendo as an import source, and Stamped's team moves reviews from another app for free. Vitals, Judge.me, CWILL, AG Product Reviews and Ryviu all offer CSV or spreadsheet imports, but I didn't find Okendo named on any of them, so try a small file first.

Use these steps with any of the apps:

1. Export your reviews, Q&A and customer profiles from Okendo.
2. Install the new app on a free plan or trial, and build it on a duplicate of your live theme.
3. Import your reviews, then compare 5 or 6 of them with the originals in Okendo, including photos and attribute scores.
4. Set up the same request email you have on Okendo, so you're comparing like with like, then check it on your phone.
5. Pay for a plan only once the app does what Okendo did, then publish the duplicate theme.
6. Remove Okendo, its app embed and any metafields it left on your products, before your next billing date.

Installing took me 5 to 10 minutes on almost every app, and checking the import takes longer. One Okendo reviewer says its metafields took months to remove and blocked Shopify's Duplicate Product feature, so check your products after you uninstall. Merchants who moved from Okendo to Judge.me say they lost their Google Shopping stars for a while.

Keep your Okendo export for at least 3 months, and give the new app a full month of new reviews before you rely on it.

What changes in unusual situations?

Very high volumes, several stores, plan-only features and headless setups all change which app fits best. Most stores won't meet these, so use them only when they apply.

At unusually high or seasonal volumes, Okendo moves from Power at $299/month for 3,500 orders to $499/month up to 10,000 on its website, and custom pricing after that. Judge.me, Rivyo's Enterprise and CWILL don't count orders, so a busy season doesn't change their price. Stamped reaches 20,000 orders at $399/month, and requests queue at the limit until you upgrade or the month resets.

With several stores or markets, look for sharing reviews between stores. Judge.me offers cross-store syndication on Awesome, and a recent Stamped reviewer had help sharing reviews across stores. When you sell in several languages, CWILL translates into several languages on Pro, and Vitals auto-translates reviews into your storefront language.

Plan gates catch out stores on several of these apps. Okendo keeps review campaigns and managed onboarding for Power. Ryviu keeps video, the Google Shopping feed and bulk export for Unlimited, and CWILL keeps Q&A and video for Pro.

A headless store narrows the list. Okendo supports headless, and Rivyo offers headless and an API on Enterprise. When you have a large review history, Vitals imports up to 10,000 reviews per file, while one Stamped reviewer hit a cap of 5,000 per upload. Split a big Okendo export into smaller files and allow time to check each one.

Which Okendo alternative would I start with?

I'd start with Vitals, because the reviews come with 40+ other apps on one fixed plan, so leaving Okendo can cut more than one bill. Choose Judge.me when you want Q&A and AI tools for $15/month, and Rivyo when loyalty and referrals must stay beside your reviews. Stay on Okendo if your quizzes, surveys and loyalty all earn their place. Put your 2 finalists on a copy of your theme with the same request email and review widget, then compare what shoppers see and how many changes each one needed.

What do merchants often ask about Okendo alternatives?

Is there a free alternative to Okendo?

Yes, the 2 strongest are AG Product Reviews and Judge.me. AG Product Reviews lists no limit at all, and Judge.me's free plan never caps reviews, requests or orders. Rivyo's free plan resets at 100 orders a month, Ryviu's covers 50 products with 20 reviews each, and CWILL's free plan shows 6 reviews per product.

How much does Okendo cost in 2026?

Okendo has a free plan for up to 50 orders a month, and paid plans start at $19/month. Essential covers 200 orders, Growth costs $119/month for 1,500 and Power costs $299/month for 3,500. Every paid plan has a 14-day trial, and loyalty, referrals and quizzes cost extra.

Is Okendo a good app?

Yes, Okendo is a good app, with 4.8 stars from 1,447 reviews and the deepest review feature set I found. An alternative makes more sense when you pass 200 orders a month and only use the reviews, because that's when the price jumps to $119/month.

Does Okendo have Q&A?

Yes, but only from the Growth plan at $119/month. Rivyo offers Q&A from $9/month, Ryviu from $6.99/month and Judge.me at $15/month.

Can you move your reviews from Okendo to another app?

Yes, Okendo exports reviews as a CSV, and Rivyo names Okendo as an import source. Stamped's team moves reviews for free, and the other apps here offer CSV imports. Loyalty balances, quizzes and survey answers stay behind.

Do Okendo alternatives slow down a store?

A single review app won't, but many stores run 10 to 15 apps, and each one adds to the load. Vitals was the surprise for me: all 40+ of its apps load from a single script, so turning one on never made me worry about load time. One CWILL reviewer said in August 2026 that its script was about 780KB, so test any app on your own store before and after you install it.