Best Rivyo alternatives reviewed in 2026

Short answer: Rivyo's low price is rarely why merchants switch, so start from the problem you have. Choose Vitals, at $29.99/month, when you'd like reviews and your other store apps on one fixed plan that doesn't increase with order volume. Choose Judge.me when you want video reviews without paying for a top plan, because its free plan includes them and its paid plan is a flat $15/month. AG Product Reviews suits a store that wants no bill at all, since its listing shows no charge. Choose Okendo, from $19/month, when loyalty and referrals matter as much as the reviews.

Rivyo is a product reviews app that Nexfal has run on Shopify since 2018, and its top plan includes unlimited orders, video reviews and AI replies for $19/month. But a handful of merchants say it stopped loading their reviews, and loyalty and referrals cost another $48/month on top of any plan.

So I tested 7 Rivyo alternatives on one store. Each review notes the job the app suits, its price in November 2026 and the Rivyo features you'd lose.

Why do merchants look for a Rivyo alternative?

Reliability comes up most. Price rarely does, because Rivyo already costs less than most apps in this category.

Some stores lose their reviews from the page. In recent reviews from July 2025 to June 2026, merchants say the app wouldn't open or connect, and one got stuck on a "request is being verified" message with no reviews showing. Nexfal, Rivyo's developer, replied that the message relates to an older version. Every app in this list has bug reports of its own, so switching only helps if the new app works on your theme, which is why I'd test it on a copy first.

Support replies come next. One merchant in October 2025 says they couldn't open the app or reach support for months, and another in June 2026 calls the team unresponsive. A Japanese store praised Rivyo's patience in October 2026 but found the lack of Japanese support harder, because the app is English only. Vitals, AG Product Reviews and Judge.me all show more languages on their listings.

The plan structure adds up as well. Video reviews and every AI feature start on Enterprise, and the Starter plan sends automatic requests for 500 orders a month, about 16 a day. Loyalty costs $29/month and referrals $19/month as add-ons, so the full set reaches $67/month. Rivyo also marks TikTok and Shop app sync as coming soon.

That's 16 of its 939 reviews, so most stores on Rivyo don't report these problems.

Which Rivyo alternatives made my shortlist?

Every app here collects and shows product reviews like Rivyo, holds 4.8 stars or more and has a merchant review from the last 12 months.These 7 made it:

1. Vitals: product reviews, plus 40+ other apps on a single bill
2. Loox: AI tools for photo and video reviews, with Shop app and TikTok Shop sync
3. Okendo: loyalty, referrals and quizzes in the same account as reviews
4. Judge.me: video, store reviews and requests free, with no order count
5. Fera: the longest list of review imports and a 60-day trial
6. AG Product Reviews: no monthly bill and an admin in 11 languages
7. AfterShip Product Reviews: NPS surveys beside review requests

The table puts Rivyo at the top, then each alternative's rating, starting price and what its bill counts:

Prices as of November 2026. Prices change, so confirm on each listing before you install.

To stay at or below Rivyo's price, compare Judge.me, AG Product Reviews and Fera first.

How did I review these Rivyo alternatives?

I ran each app on a test store and read its App Store listing, every plan and its newest and lowest-rated merchant reviews. Rivyo was the baseline for every comparison.

I checked these details in every app:

• Review collection: the ways it reaches buyers, from email and SMS to QR codes and the order status page
• Review types: photos, videos, store reviews and shopper questions
• Display: the widgets on offer, from star ratings and carousels to testimonials and a full reviews page
• AI features: where AI helps, such as writing summaries, drafting replies or moderating
• Integrations: the email, loyalty and page builder tools it connects to
• Setup: the time it took me to get each app working
• Design: whether each app fit my test store's theme
• Speed: what each extra app adds to the page, since one app alone won't slow a store but many stores run 10 to 15
• Pricing: what each plan costs, what it counts and what it includes
• Reviews: the newest and lowest-rated App Store reviews, support included
• Moving: which Rivyo data you can carry over, such as reviews, Q&A or points

Vitals comes first because it replaces more than your reviews app. The order of the other 6 isn't a ranking.

I haven't scored speed, because the result changes with your theme and the other apps you run. Testing on your own store tells you more, and each app here has a free plan, a trial or no charge.

What did I find when I compared them with Rivyo?

These alternatives fall into 3 groups: reviews-first apps (Loox, Judge.me, Fera, AG Product Reviews, AfterShip Product Reviews), a reviews app with loyalty and quizzes (Okendo) and an all-in-one app (Vitals). Some only offer reviews and others include more apps, and I liked the ones with more, because each extra app I could drop meant one fewer bill and one fewer script.

Five differences from Rivyo stood out.Not every app has each feature, so decide which ones you need before you look at prices:

• Video reviews: Rivyo keeps them for Enterprise at $19/month. Judge.me puts them on its free plan, Loox on Convert and Vitals in its single plan. Fera and AfterShip Product Reviews show them too, and AG Product Reviews doesn't list them.
• Q&A: Rivyo includes it from Starter at $9/month. Fera matches that at $9/month and Judge.me offers it at $15/month, while Okendo and AfterShip Product Reviews keep it for $119/month plans. Vitals, Loox and AG Product Reviews don't list it.
• Loyalty and referrals: Rivyo sells them as add-ons for $48/month together. Okendo runs both from the same account, Loox builds referrals into Convert and AfterShip Product Reviews adds referral campaigns on Pro. Judge.me, Fera and AG Product Reviews connect to separate loyalty apps instead.
• Sales channels: Rivyo marks TikTok and Shop app sync as coming soon. Judge.me sends reviews to Shop app, Meta and TikTok Shop on Awesome, Loox syncs with Shop app both ways and Okendo adds TikTok Shop on Growth.
• Languages: Rivyo's listing shows English only. Vitals lists 15 languages, Judge.me 15 and AG Product Reviews 11, while Loox, Okendo, Fera and AfterShip Product Reviews list English only.

How the apps run differs too:

• Reports: Every Rivyo plan comes with advanced analytics and a weekly email digest. Judge.me compares each stage of review collection, AfterShip Product Reviews adds NPS results and Fera reports on each campaign.
• AI features: Rivyo keeps its AI summary, smart prompts and automatic replies for Enterprise. Okendo writes AI replies on every plan, Loox has the widest AI set for photos and video on Convert and Fera's Ferify approves or declines reviews on its own. Vitals adds an AI review summary. With Vitals MCP, you can do everything in Vitals with Claude or ChatGPT. I didn't find an MCP server for Rivyo.
• Setup: almost every app took me 5 to 10 minutes, so I didn't weigh setup time when I ordered the list.
• Design: nearly every app was responsive and user friendly on my test store, and I could customise each one. Vitals went a step further, because Claude or ChatGPT built the changes I asked for straight into my store. Fera can place widgets by CSS selector, and one AfterShip Product Reviews reviewer says custom themes need code.
• Speed: a reviews widget alone didn't hurt my page speed. But reviews run beside apps for bundles, discounts and pop-ups, and each one you add affects load time, so the gain comes from running fewer of them.

What are the best Rivyo alternatives?

When you leave Rivyo and also pay for other apps, I'd pick Vitals first, because one subscription brings reviews and 40+ more apps. Loox comes next for stores that sell on customer photos and want Shop app and TikTok Shop sync now. The other 5 suit loyalty, a free plan with video, a long import list, no bill at all and NPS surveys.

1. Vitals: Best for putting reviews and your other apps on one bill

Vitals is an all-in-one Shopify app, and its Product Reviews app is one of 40+ apps in one subscription. It makes more sense when your reviews app is one bill among many, such as bundles, upsells and pop-ups.

Why I like this app:

Rivyo's price is hard to beat, so I judged Vitals on what else you get for the money. Its product reviews include video and an AI summary in the one plan. The $29.99/month also pays for 40+ other apps, such as bundles, upsells and pop-ups, which you'd otherwise buy one by one. With Vitals MCP, I could also do everything in Vitals with Claude or ChatGPT.

Compared with Rivyo:

Vitals includes video reviews and its AI summary in one plan, where Rivyo keeps both for Enterprise. It also lists 15 languages against Rivyo's English. You'd give up Q&A and Rivyo's loyalty add-on, because I didn't find either on the Product Reviews page. There's no free plan.

Features:

• Review requests sent after purchase, fulfilment or delivery
• A second and third nudge to buyers who stay quiet
• A form shoppers fill in on the store or through a link you share
• Photos and videos in reviews
• A thank-you discount code by email for each review
• Imports of up to 10,000 reviews per file in CSV, XLS, XLSX or ODS
• AliExpress and Amazon review imports, filtered by rating and content
• Grid, list or slider layouts for the widget
• Star ratings beside product titles and on collection grids
• A review carousel, a store-wide reviews badge and a Happy Customers page
• A short AI paragraph and keywords summing up each product's reviews
• Top 5-star highlights by the buy button
• Publishing on arrival or after approval, with a banned-words list
• Shared reviews across grouped products
• A Merchant Center feed link after 50 eligible reviews
• The other 40+ Vitals apps in the same plan

Pricing: Vitals has one plan, with all 40+ apps included:

• All in one plan: $29.99/month
• Trial: 7 days

Reviews: Vitals has 4.9 stars from 2,974 reviews on the Shopify App Store. An Italian store calls its apps simple and effective and its support excellent. A Canadian store that used it for almost 5 years complained in February 2026 about glitches and slow contact, and Vitals answered that its team staffs chat and email daily.

Best for: A store that pays for 3 or more apps and wants its reviews, video included, in the same plan as the rest.

I wouldn't choose it if: Your product pages depend on answered shopper questions. Fera's Startup plan includes Q&A at $9/month.

See Vitals on the Shopify App Store

2. Loox: Best for stores that sell on customer photos and video

Loox is a reviews app built around customer photos and videos. Choose it when the look of your product does most of the selling.

Why I like this app:

In my test, the AI tools stood out, because Convert sorts visual reviews first, pulls out highlights and turns reviews into short stories. Reviews sync with the Shop app in both directions and go out to Google Shopping, Meta and TikTok Shop. Loox Studio was there too, for making social posts out of reviews. Recent reviewers call it easy, and one says emails to past customers brought in new reviews.

Compared with Rivyo:

Loox has Shop app and TikTok Shop sync working today, where Rivyo still marks both as coming soon. You'd give up Q&A, and you'd need LoyaltyLion for points, because Loox includes referrals but no points programme. The price climbs $50 for every 300 orders past the first 300.

Features:

• Review request emails and reminders
• QR code requests and photo review discounts
• More than 17 widgets, carousels and snippets among them
• Product and store reviews
• Video reviews on Convert
• AI sorting, highlights, summaries and Review Stories from Convert
• AI replies and review translation, both on Convert
• Two-way Shop app sync
• Convert pushes reviews out to Google Shopping, Meta and TikTok Shop
• Loox Studio, which makes social posts and stories
• Referrals after purchase and on the site, from Convert
• Klaviyo, Omnisend and LoyaltyLion

Pricing: Loox charges by monthly orders:

• Beginner: free, up to 500 total orders
• Convert: $49.99/month with 300 orders, and $50 more per extra block of 300
• Unlimited: $299.99/month
• Trial: 14 days

The Beginner limit doesn't reset, so a growing store moves to Convert.

Reviews: Loox has 4.9 stars from 10,044 reviews on the Shopify App Store. A UK store a few days into Loox says no app was easier to install. Others say it gets too expensive as order numbers grow, and one Colombian merchant wants the admin in Spanish.

Best for: A fashion, beauty or home brand whose products sell on how they look in customers' photos.

I wouldn't choose it if: You run a busy store on a tight budget. Judge.me stays at $15/month whatever your order count.

See Loox on the Shopify App Store

3. Okendo: Best for running reviews, loyalty and referrals from one account

Okendo bundles reviews with loyalty, referrals, quizzes and surveys under one account. I'd choose it when the loyalty side of Rivyo matters as much as the reviews.

Why I like this app:

I found that Okendo's loyalty goes further than Rivyo's add-on, with points, perks, store credit and POS rewards. Quizzes and surveys come in the same account, and I liked that more than the apps with reviews alone. AI replies come on every plan, and Growth adds AI summaries, a Q&A widget and a read-only MCP server for Claude and ChatGPT. Recent reviewers credit named staff for onboarding and strategy help.

Compared with Rivyo:

Okendo gives you loyalty, referrals and a quiz builder from one company, with an importer that recognises exports from several review apps. You'd give up reviews on the order status page, which Rivyo offers from Starter and I didn't find on Okendo's plans. Essential's 200 orders give way to $119/month at Growth.

Features:

• Request emails that open a smart review form
• Star scores for specific product qualities, and a rewards engine
• A reviews widget, star ratings, a badge, a carousel and a reviews tab
• Review grouping and auto-publish logic
• AI replies and sentiment analysis on all plans
• AI-written summaries and keywords from Growth
• A Q&A widget on Growth
• TikTok Shop on Growth
• Review campaigns on Power
• Loyalty, referral, quiz and survey apps under the same login
• Headless support, API and webhooks
• Works with Klaviyo, Gorgias, Postscript and Shopify Flow

Pricing: Okendo charges by monthly orders:

• Free: up to 50 orders a month
• Essential: $19/month, up to 200 orders
• Growth: $119/month, up to 1,500 orders
• Power: $299/month, up to 3,500 orders
• Trial: 14 days

Loyalty, referrals, quizzes and surveys each carry their own price on top of reviews.

Reviews: Okendo has 4.8 stars from 1,447 reviews on the Shopify App Store. A chocolate brand says it got more reviews and started loyalty and referrals within a few months. Another reviewer reports points and store credit bugs still open after 3 months.

Best for: A brand with repeat buyers that wants reviews, a points programme and referrals under one login.

I wouldn't choose it if: Your store is past 200 orders a month and reviews are all you need. Judge.me gives you Q&A and AI replies on Awesome for $15/month.

See Okendo on the Shopify App Store

4. Judge.me: Best for Rivyo's top-plan features at a lower price

Judge.me is a reviews app whose free plan has no cap on product reviews, store reviews, photos or videos. Choose it when you want Rivyo's Enterprise features for less.

Why I like this app:

What I noticed first is how much the free plan holds, with unlimited reviews, video and requests and no order count. Awesome adds Q&A, SMS, coupons, AI replies and an AI summary for $15/month, which is $4 less than Rivyo's Enterprise. I also found FAQs drafted from your reviews, and reviews going out to Google Shopping, Shop app, Meta and TikTok Shop. A recent reviewer on the free plan says support fixed their star rating in 15 minutes.

Compared with Rivyo:

Judge.me gives you video and AI at a lower price than Rivyo's Enterprise, and it lists 15 languages with 24/7 human chat on every plan. You'd give up the loyalty add-on in the same app, because Judge.me connects to Smile or LoyaltyLion for points. Recent reviewers say settings are hard to find and small edits need a support ticket.

Features:

• Unlimited product and store reviews
• Unlimited photo and video reviews
• Request timing based on fulfilment or delivery, and QR code links
• Imports from Amazon, AliExpress, Etsy, spreadsheets and other review apps
• A review widget, star badges, carousels and a trust badge
• Google rich snippets
• Awesome adds reminders, coupons and SMS requests
• Q&A and product FAQs on Awesome
• AI summaries, AI replies and AI auto-publishing on Awesome
• Reviews sent to Google Shopping, Shop app, TikTok Shop and Meta on Awesome
• Post-checkout referral emails on Awesome
• Over 130 integrations on Awesome, Smile, LoyaltyLion and Klaviyo among them

Pricing: Judge.me charges a flat fee:

• Free: no cap on reviews, requests or orders
• Awesome: $15/month
• Trial: 15 days

Reviews: Judge.me has 5.0 stars from 48,747 reviews on the Shopify App Store. Recent reviewers praise fast replies, even on the free plan. Others don't like starting with an AI chat before they reach a person.

Best for: A store that wants video, Q&A and AI at the lowest flat price, without counting orders.

I wouldn't choose it if: You'd like points and rewards managed in the same app as reviews. Okendo runs both from one account.

See Judge.me on the Shopify App Store

5. Fera: Best for pulling in reviews from many other sites

Fera is a product and store reviews app with Q&A and imports from more sources than any other app here. It suits a store with reviews spread across Etsy, Google and marketplaces.

Why I like this app:

The import list is what I'd point to, with Etsy, Google Business, Facebook, Amazon, AliExpress, Judge.me, Loox and plain CSV files. Shoppers can ask product and store questions from the $9/month Startup plan, much like on Rivyo. Its AI moderator, Ferify, waits for a delay you choose and then approves or rejects each review. No other app here offers a trial as long as its 60 days.

Compared with Rivyo:

Fera brings in reviews from Google and Facebook, which Rivyo doesn't list, and it also runs on Wix, BigCommerce and Squarespace if you sell there too. You'd give up Rivyo's unlimited orders at $19/month, because Fera's Small plan costs $29/month for 2,000 orders. Its plans cap review requests as well as orders, so Startup sends 100 a month.

Features:

• Automatic requests, which can go out on delivery
• Store reviews and a returning-visitor review popup
• Photo and video reviews
• Reviews pulled in from Etsy, Google Business, Facebook, Amazon and AliExpress
• Migration from Judge.me, Loox, Stamped and Yotpo, or from a CSV file
• Product and store Q&A from Startup
• Review and rating widgets, a carousel, a media gallery and a floating badge
• Discount codes, cashback and points through Smile.io or BON
• AI replies and Ferify moderation
• Star ratings fed to Google Search and Shopping
• Product groups from Small and multi-store sync from Medium
• SMS requests in beta for North American stores, billed at $5 for each review they bring

Pricing: Fera's plans count both orders and review requests each month:

• Startup: $9/month, 200 orders and 100 requests
• Small: $29/month, 2,000 orders and 1,000 requests
• Medium: $99/month, 20,000 orders and 10,000 requests
• Semi-Large: $199/month, 50,000 orders and 25,000 requests
• Trial: 60 days

Fera has no free plan, and its trial needs a card and can't restart once you cancel.

Reviews: Fera has 4.8 stars from 2,021 reviews on the Shopify App Store. After a theme change broke their widgets, one recent reviewer got a quick fix from support. Others found their widgets vanished from the store once they reached a request limit, and they only came back after an upgrade.

Best for: A store that collected reviews on Etsy, Google or Facebook and wants them on its Shopify product pages.

I wouldn't choose it if: You can't watch your request count each month. Judge.me has no request or order limit on either plan.

See Fera on the Shopify App Store

6. AG Product Reviews: Best for a free app with support in your own language

AG Product Reviews is a free reviews app from Avada, with request emails, discounts and widgets at no charge. It makes more sense when slow replies from Rivyo pushed you to look.

Why I like this app:

Support is where it stood out in my reading, because recent reviewers name the agent who helped them almost every day. The admin comes in 11 languages, and a Japanese store praised it for exactly that. In my test, I found interactive emails where a buyer reviews from inside the email, plus QR codes and discounts for reviews. Its MCP server connects to an AI assistant on every store.

Compared with Rivyo:

AG Product Reviews shows no charge and offers an admin in languages such as Japanese, Korean and Spanish, where Rivyo lists English only. You'd give up store reviews, which one reviewer says the app doesn't collect, along with Rivyo's loyalty add-on. I didn't find video reviews or Q&A.

Features:

• Request emails triggered by purchase, fulfilment or delivery
• Emails buyers can review from, plus a nudge for photos after a good review
• Review discounts, worth more when a buyer adds photos
• QR codes for each product
• Review box, star, carousel, popup and sidebar widgets
• Testimonial blocks and a dedicated reviews page
• AliExpress and CJdropshipping imports, plus XLSX files from other apps
• Rich snippets and an XML feed for Google Merchant Center
• An MCP server for AI assistants
• Connections to Klaviyo, Joy, PageFly, PushOwl/Brevo and Shopify Flow

Pricing: AG Product Reviews has no paid tier on its listing:

• Free: no plan limit shown
• Trial: none listed

Nothing on the listing promises it will stay free, so confirm the price in the app first.

Reviews: AG Product Reviews has 4.9 stars from 3,210 reviews on the Shopify App Store. An Austrian store praises its design options and translated emails. One reviewer wants manual translations, because the app only translates reviews automatically.

Best for: A small store outside the English-speaking markets that wants reviews and quick help at no cost.

I wouldn't choose it if: Store reviews matter because you sell one-of-a-kind items. Judge.me's free plan gathers store reviews as well as product ones.

See AG Product Reviews on the Shopify App Store

7. AfterShip Product Reviews: Best for adding NPS surveys to your reviews

AfterShip Product Reviews is a reviews app from the AfterShip tracking company, with NPS surveys and email flows based on each rating. It makes more sense when you want to know how buyers feel about the store, not only the product.

Why I like this app:

The NPS tools are the reason I'd look at it, with a survey on the order status page and NPS emails on Pro. Pro also sends different emails depending on the rating, so a happy buyer can get a referral offer. I found 3-tier rewards that pay more for photos and video. One reviewer moved past reviews across at no cost when Shopify retired its own app.

Compared with Rivyo:

AfterShip Product Reviews adds NPS surveys and rating-based email flows, which Rivyo doesn't list. You'd give up Q&A and AI below $119/month, because both start on Pro, where Rivyo has Q&A at $9/month. The newest written review I found is from March 2026, so there's less recent feedback to go on.

Features:

• Automatic request emails, reminders and past-customer invites
• Requests timed to delivery
• Custom review questions
• Reviews widget, stars, an all reviews widget and a side tab
• Video reviews and product groups
• An NPS survey on the order status page
• NPS emails and rating-based email flows on Pro
• Rewards for reviews and referral campaigns from Pro
• A Q&A widget and AI review summaries on Pro
• Imports from AliExpress and CSV files
• Klaviyo and Google integrations on Pro

Pricing: AfterShip Product Reviews counts the review requests you send:

• Free: 50 automatic requests a month
• Essentials: $11/month, 100 requests
• Pro: $119/month, 2,000 requests
• Trial: none listed

The step from 100 to 2,000 requests costs $108/month more.

Reviews: AfterShip Product Reviews has 4.9 stars from 778 reviews on the Shopify App Store. One long-term user thanks a named agent who got the tech team to fix a glitch. Another found customers puzzled by requests from an AfterShip email address, and AfterShip traced the cause.

Best for: A store that wants a regular read on customer satisfaction beside its product reviews.

I wouldn't choose it if: Your monthly requests pass 100 and your budget is tight. Judge.me sends unlimited requests on its free plan.

See AfterShip Product Reviews on the Shopify App Store

How do you choose between Rivyo and these alternatives?

Name the problem first, then check that the new app fixes it on a plan you'll pay for. Five checks will cut the list down.

Start with the problem that made you look. When reviews stopped showing, install your finalist on a copy of your theme and check every widget before you change anything live. When support was slow, send each app a question during the trial and time the answer.

Next, write down which Rivyo features you rely on. Q&A is the one most likely to go missing, because Vitals, Loox and AG Product Reviews don't offer it. Check order status page reviews and Plus checkout reviews too. Judge.me collects reviews on the order status page, but I didn't find checkout reviews built into any of these apps.

Look at your theme next. Almost every app looked responsive and user friendly on my test store, and I could customise each one to match. Vitals was the one where an AI assistant made the edits for me. Check each widget on a phone screen too, because that's where most shoppers will see it.

Then think about the apps around it. Rivyo lists GemPages, PageFly, Recharge and Appstle, so check that your page builder and subscription app work with the new one. Judge.me offers 130+ integrations on Awesome, and Okendo adds Gorgias and Postscript.

Support is the last check. Recent reviewers often name the agents who helped them on AG Product Reviews and Okendo, and Judge.me reviewers dislike its AI-first chat. During my own setup, some support teams solved problems in minutes and others took hours to answer.

Choose Vitals if you want your reviews on one fixed plan that doesn't increase with order volume, along with the other apps you pay for. Choose Judge.me for reviews alone at a lower price than Rivyo. Choose Okendo if loyalty is half the reason you use Rivyo. Stay on Rivyo if it loads reliably on your theme and you use its Q&A.

Will a Rivyo alternative cost you less?

Probably not, because Rivyo is cheaper than most apps here. Only AG Product Reviews and Judge.me cost less at every order count, while Loox, Okendo and AfterShip Product Reviews cost far more once you pass their entry plans.

Rivyo counts the orders that get a review request, and Enterprise drops the count, with unlimited orders. Fera, Okendo and Loox also count orders, AfterShip Product Reviews counts requests and Judge.me charges one flat fee. The cheaper plans leave things out. AG Product Reviews has no video or Q&A, and Fera's Startup sends only 100 requests a month.

Say your store has 1,500 orders a month and wants video reviews. Rivyo puts you on Enterprise at $19/month, or $67/month with loyalty and referrals.These alternatives cost:

• AG Product Reviews: no charge shown, without video
• Judge.me: $15/month on Awesome, or nothing on the free plan
• Fera: $29/month on Small, capped at 1,000 requests
• Okendo: $119/month on Growth
• AfterShip Product Reviews: $119/month on Pro
• Loox: $249.99/month on Convert ($49.99 and four $50 steps)

Whatever your volume, Vitals is $29.99/month on one fixed plan that doesn't increase with order volume.

Over 2 years, Rivyo's Enterprise plan costs $456 on monthly billing, or $364.80 on annual billing at $182.40 a year. Over that period, Judge.me's Awesome plan comes to $360 and AG Product Reviews to nothing, going by its listing.

Before you compare prices, add up what you pay Rivyo for loyalty and referrals, because Okendo and Loox include some of that in their plans.

Do you lose your loyalty points when you leave Rivyo?

You'll need to rebuild the programme, because I didn't find an import for Rivyo's points, VIP tiers or referral links in any of these apps. That matters when customers already hold balances they expect to spend.

Okendo comes closest, because points, VIP tiers, store credit and referrals all live in one account. Loox includes referrals on Convert, and AfterShip Product Reviews runs referral campaigns on Pro. Judge.me links to Smile and LoyaltyLion for points, Fera to Smile.io and BON and AG Product Reviews to Joy. I didn't find loyalty points on Vitals' Product Reviews page.

Export a list of customers with their points before you switch, and tell them how their balance carries over.

What happens to your Q&A when you leave Rivyo?

You may have to start your Q&A again, because I couldn't confirm that Rivyo exports questions and answers. Its help centre documents review exports, not Q&A exports.

Judge.me can import Q&A from a CSV file, so it's the safest home for a Q&A file from Rivyo. Fera, Okendo and AfterShip Product Reviews all have Q&A widgets, but I didn't find a Q&A import in their help docs. Vitals, Loox and AG Product Reviews don't offer Q&A.

Ask Rivyo's support for a Q&A export before you uninstall, and copy your most-viewed answers into your product descriptions when support can't provide one.

When does it make sense to stay on Rivyo?

I'd stay on Rivyo if it loads reliably on your theme, you use its Q&A and store reviews and you'd rather pay $19/month than $119/month for the same features elsewhere.

Its Enterprise plan includes unlimited orders, video reviews, AI replies and headless support for less than any other app here charges for the same set, apart from Judge.me at $15/month. Reviews show on the order status page from Starter, and Plus stores can show them at checkout on Enterprise. Loyalty and referrals stay in the same app, at $29/month and $19/month.

Its free plan sends requests for up to 100 orders, and that allowance renews monthly. Recent reviewers praise one-on-one help with matching their theme. See Rivyo on the Shopify App Store.

Before you leave, check which of those features you'd miss most, and find the plan that includes it on your new app.

How do you move from Rivyo to another app?

Your product and store reviews move across as a CSV, but your Q&A, loyalty balances and request settings don't. Rivyo exports reviews on every plan, though its help centre warns that reviews you imported from marketplaces may not appear in the export.

Before you change anything, I'd export:

• Every product and store review, including media links
• Q&A, if support can export it
• Loyalty points, VIP tiers and referral history
• Review request and reminder templates
• Review reward coupons and product groups

None of these apps names Rivyo as an import source, so you'll match Rivyo's CSV to each app's own template. Vitals, Judge.me, Okendo, Fera, Loox and AfterShip Product Reviews offer CSV imports, and AG Product Reviews offers XLSX imports.

Whichever app you pick, the order of work stays the same:

1. Export your reviews from Rivyo.
2. Install your chosen app on its trial or free plan and build it on a duplicate theme.
3. Import your reviews, then compare a sample of star ratings, dates and photos with Rivyo's.
4. Rebuild your Rivyo request email in the new app, then preview it on your phone to compare like with like.
5. Once it does the job, choose a paid plan and publish that duplicate.
6. Remove Rivyo and its theme blocks before your next billing date.

Most of these apps were running on my test store within 5 to 10 minutes. Matching the CSV takes longer, so allow an afternoon for a large file. A 2021 Rivyo review says only 660 of 1,960 reviews came across on an import, so count your reviews before and after the move.

Keep your Rivyo export for at least 3 months, and watch a full month of new reviews arrive in the new app before you rely on it.

What changes in unusual situations?

Very high volumes, several storefronts, plan gates and headless builds can each change which app fits.

When your volume runs high or spikes with the season, Rivyo's Enterprise and Judge.me ignore order counts, so a sale month doesn't change the bill. Loox adds $50 for every 300 orders on Convert, and Okendo moves you up a plan past 1,500 orders. Fera caps requests, and reviewers say its widgets disappear at the limit, so check your peak month before you choose it.

When you run several stores, Fera's Medium plan at $99/month keeps reviews in sync, and Judge.me shares them between stores on Awesome. Fera also works on Wix, BigCommerce and Squarespace if you sell outside Shopify.

Every app keeps some features for higher plans. Rivyo keeps video and AI for Enterprise, Okendo keeps Q&A and AI summaries for Growth and AfterShip Product Reviews keeps Q&A, NPS emails and Klaviyo for Pro.

Headless builds cut the list down. Rivyo offers headless and API access on Enterprise, and Okendo supports headless with an API and webhooks. Vitals accepts 10,000 reviews per import file, so break a longer Rivyo history into batches.

Which Rivyo alternative would I start with?

I'd start with Vitals, since one subscription gives you reviews plus 40+ other apps, which can replace several bills at once. Choose Judge.me when you only need reviews and want to pay less than Rivyo, and Okendo when loyalty is central to your store. Stay on Rivyo if it runs reliably for you and you depend on its Q&A. Then put your 2 finalists side by side on a duplicate theme with the same request email and widget, and count how many changes each one needed before it looked right to shoppers.

What do merchants often ask about Rivyo alternatives?

Is there a free alternative to Rivyo?

Yes, Judge.me and AG Product Reviews both have free plans worth testing. Judge.me's free plan has no cap on reviews, video or requests and no order limit, and AG Product Reviews lists no limit at all. Okendo's free plan resets at 50 orders a month, AfterShip Product Reviews' at 50 requests a month and Loox's ends for good at 500 total orders.

How much does Rivyo cost in 2026?

Rivyo has a free plan for 100 orders a month, then Starter at $9/month, Business at $14/month and Enterprise at $19/month. Annual billing saves 20%. Loyalty costs $29/month and referrals $19/month on top of any plan, and every paid plan has a 7-day trial.

Is Rivyo a good app?

Yes, Rivyo is a good app for the price, with 4.9 stars from 939 reviews and unlimited orders, video and AI for $19/month. An alternative makes more sense when its reviews stop loading on your theme, you need help in a language other than English or you want TikTok Shop sync now.

Does Rivyo have Q&A?

Yes, Rivyo includes unlimited Q&A from its Starter plan at $9/month. Fera offers Q&A at the same price, Judge.me at $15/month, and Okendo and AfterShip Product Reviews on their $119/month plans.

Can you move your reviews from Rivyo to another app?

Yes, Rivyo exports product and store reviews as a CSV on every plan. None of these apps names Rivyo as a source, but Vitals, Judge.me, Okendo, Fera, Loox and AfterShip Product Reviews accept CSV imports. Your loyalty balances and request settings stay behind.

Do Rivyo alternatives slow down a store?

A single reviews app won't, but every app you add puts more on the page, and many stores run 10 to 15. Vitals surprised me, because all 40+ of its apps run from one script and I could turn any of them off or on without a thought for load time. Measure your own store before and after you install a new app.