Best REVIEWS.io alternatives reviewed in 2026

Short answer: Which app to pick comes down to the REVIEWS.io limit that's pushing you out. Choose Vitals, at $29.99/month, when you want one fixed plan that doesn't increase with order volume, in place of an invite count. Choose Judge.me for unlimited requests and store reviews on a free plan, with one paid plan at $15/month. Choose AG Product Reviews for no bill at all, because its listing shows it as free. Choose Yotpo, with Google Seller Rating from $119/month on Pro, when site reviews and a Google Seller Rating are what you'd miss most.

REVIEWS.io is a UK-built product reviews app that has collected reviews since 2014, and it asks for a product review and a review of your store in the same invite before sending both on to Google, the Shop app and TikTok Shop. But its Shopify plans stop at 500 invites a month for $45/month, so a growing store ends up on direct plans billed outside Shopify, and recent reviews describe weeks of waiting for support fixes.

I put 8 REVIEWS.io alternatives on a test store and checked each one against those problems. Below, you'll find what each app is built for, what it costs as of November 2026 and what you'd lose by moving.

Why do merchants look for a REVIEWS.io alternative?

Plan limits are the main reason. Merchants run out of invites, find the features they want on plans that bill outside Shopify, or both.

The Shopify plans count every request you send. Free includes 25 invites a month, Launch 50 at $19/month and Launch Plus 500 at $45/month, and each email or SMS reminder uses one. Launch works out at fewer than 2 requests a day. In recent reviews from June to October 2026, merchants say sending from their own domain isn't included at $45/month, they could run only one invite flow at a time and they felt pushed towards pricier direct plans. Vitals fixes this with one fixed plan at $29.99/month, and Judge.me's free plan has no request limit.

Support comes up next. One merchant waited weeks on a ticket that, they say, never reached the team, and REVIEWS.io apologised in its reply. Another waited 5 days for a CSS fix in May 2026. The newest reviews from November 2026 praise quick answers, so this looks uneven rather than constant. AG Product Reviews and Judge.me get the most praise for fast human help, but no app here is free of slow-reply complaints.

Widget styling causes the third problem. The theme app blocks offer basic styling, and a December 2025 reviewer says full control meant pasting a code snippet of more than 350 lines. Stars on collection pages also need a manual code install, and one merchant reported widget bugs on the Horizon theme on phones in May 2026. Vitals and Judge.me both show stars on collection pages.

These come from 54 of its 779 reviews, so most merchants don't report them.

Which REVIEWS.io alternatives made my shortlist?

I selected apps that do the same job as REVIEWS.io, with a rating of 4.8 or higher and at least one new merchant review in the last 12 months.These 8 alternatives made my shortlist:

1. Vitals: product reviews on one fixed plan with no invite count, plus 40+ other apps
2. AG Product Reviews: automatic requests and widgets with no monthly charge
3. Rivyo: Q&A and store reviews from $9/month
4. AfterShip Product Reviews: an NPS widget on the order status page from $11/month
5. Judge.me: unlimited requests and store reviews on a free plan
6. Yotpo: site reviews in the same request, with Google Seller Rating on Pro
7. Loox: AI sorting that puts customer photos first
8. Okendo: reviews, loyalty, quizzes and surveys from one supplier

I've put each app's rating, starting price and how it charges in this table, with REVIEWS.io first as the baseline:

Prices as of November 2026. Prices change often, so confirm each one on its listing first.

When the invite count is what you want to escape, compare Vitals, Judge.me and AG Product Reviews first.

How did I review these REVIEWS.io alternatives?

I put each app on a test store, then read its App Store listing, every plan and its newest and lowest-rated merchant reviews. I used REVIEWS.io as the baseline for each comparison.

I checked the same details in every app:

• Requests: how it asks for reviews, such as email, SMS or QR codes, and whether it caps the number it sends
• Review types: product reviews, store reviews, photos, videos and Q&A
• Display: which widgets it adds, and whether collection-page stars need code
• AI features: what AI does in each app, such as summaries, replies or sorting
• Integrations: which email, helpdesk and loyalty tools it works with
• Setup: how long each one took me to install and set up
• Design: how each widget looked on my test store and how much styling I could change without code
• Speed: how much one more app adds, because a reviews app on its own won't slow a store but many stores carry 10 to 15 apps
• Pricing: whether it counts invites, orders or nothing, and what each plan includes
• Reviews: what the newest and lowest-rated App Store reviews say, support included
• Moving: whether it imports from REVIEWS.io and what you can export first

Vitals is first because of its 40+ other apps, and the order of the other 7 isn't a ranking.

I left out Stamped, because its docs ask you to paste a script into theme.liquid, the kind of code work that REVIEWS.io's reviewers complain about.

I haven't scored speed, because the result depends on your theme and the other apps you run. The better test is your own store, and every app here has a free plan or a trial.

What did I find when I compared them with REVIEWS.io?

These alternatives fall into 3 groups: reviews-first apps (AG Product Reviews, Judge.me, Loox, AfterShip), reviews apps with loyalty or other programmes (Rivyo, Yotpo, Okendo) and an all-in-one app (Vitals). Some only offer reviews and others include more apps, and I liked the ones with more, since every extra job they took on was one less app to pay for.

I found 4 main differences from REVIEWS.io.Each app includes a different mix of these, so decide which you need before comparing prices:

• What you pay for: REVIEWS.io counts invites. AfterShip also counts requests, Rivyo, Yotpo, Loox and Okendo count orders, Judge.me charges one flat fee, AG Product Reviews shows no charge and Vitals has one fixed plan that doesn't increase with order volume.
• Store reviews: REVIEWS.io collects a company review with each product review and shows it on a public company page. Yotpo and Okendo also ask for both in one request, and Judge.me, Loox and Rivyo collect store reviews too. I didn't find them on Vitals or AfterShip, and one AG Product Reviews reviewer says it has none.
• Q&A: REVIEWS.io keeps Expert Answers for Launch Plus, where only you answer. Rivyo starts Q&A at $9/month, Judge.me at $15/month, Yotpo on Pro and Okendo on Growth. I didn't find it on Vitals, AG Product Reviews, Loox or AfterShip.
• Surveys and NPS: REVIEWS.io includes them on Launch Plus. Okendo runs on-site, post-checkout and post-review surveys, and AfterShip adds NPS on the order status page. I didn't find surveys on the others.

How the apps work also differed in these ways:

• Reports: REVIEWS.io shows AI findings from the last 30 days, and its direct Grow plan adds competitor analysis. Rivyo includes advanced analytics on every plan, Judge.me compares each stage of review collection and Yotpo keeps AI Insights for Premium.
• AI features: REVIEWS.io's AI Widget Builder styles widgets from a prompt on every account, and its AI summary starts on Launch Plus. Loox has the widest AI set for photos, while Judge.me and Okendo draft replies. Vitals has an AI review summary. With Vitals MCP, you can do everything in Vitals with Claude or ChatGPT. AG Product Reviews has an MCP server, and I didn't find AI on AfterShip.
• Setup: installing took me 5 to 10 minutes on almost every app, so it won't separate them.
• Design: almost every app came across as highly responsive, user friendly and customisable when I tried it on my test store. With Vitals, I could also ask Claude or ChatGPT and it built the result for my store. Okendo keeps its advanced CSS editor for Power, and Yotpo keeps its own for Premium.
• Speed: one reviews app won't hurt page speed, but reviews are rarely the only app a store adds. Every bundle, discount or recording app adds its own load, so the gain comes from running fewer of them.

What are the best REVIEWS.io alternatives?

Vitals is my top pick for merchants leaving REVIEWS.io over invite caps, because one fixed plan replaces the invite count and brings 40+ other apps with it. AG Product Reviews comes next for stores that don't want a monthly charge. The other 6 suit Q&A on a small budget, NPS, free unlimited requests, Google Seller Rating, photo-led products and a loyalty programme.

1. Vitals: Best for replacing invite caps with one fixed plan

Vitals is an all-in-one Shopify app, and its Product Reviews app is one of 40+ apps in one subscription. It makes more sense when you're counting invites on REVIEWS.io and also paying for upsell, bundle or email apps.

Why I like this app:

I liked not having to count anything with Vitals. I sent product review requests after fulfilment with 2 reminders, and none of them used up an allowance. Vitals also offers 40+ other apps, such as upsells, bundles and email, so you can replace those separate subscriptions with this one. With Vitals MCP, I could do everything in Vitals with Claude or ChatGPT.

Compared with REVIEWS.io:

Vitals has one fixed plan at $29.99/month that doesn't increase with your order volume, so your reminders don't push you onto a direct plan. You'd give up company reviews, Q&A and surveys, which I didn't find on its Product Reviews page. There's no free plan.

Features:

• Review requests after purchase, fulfilment or delivery
• 2 reminders at most to buyers who haven't left a review
• Photos and videos in reviews
• Discount codes sent to shoppers who leave a review
• Review imports from CSV, XLS, XLSX or ODS files, 10,000 per file
• Amazon and AliExpress imports with filters for rating and content
• Grid, list or slider layouts
• Stars beneath each product title and on collection cards
• A home page carousel, a store average badge and a Happy Customers page
• An AI summary paragraph with keywords
• The best 5-star reviews placed next to the buy button
• Auto-publishing or manual approval, plus a banned words list
• Auto-translation into your storefront language
• A feed URL for Google Shopping once you reach 50 eligible reviews
• 40+ other apps, such as bundles and upsells, in the same plan

Pricing: Vitals has one plan, with all 40+ apps included:

• All in one plan: $29.99/month
• Trial: 7 days

Reviews: Vitals has 4.9 stars from 2,974 reviews on the Shopify App Store. An Italian store praised its many simple apps and excellent support in October 2026. One reviewer in February 2026 couldn't reach the team after several tries, and Vitals replied that its team answers chat and email daily.

Best for: A store that sends more requests than REVIEWS.io's plans allow and wants to cancel other app subscriptions at the same time.

I wouldn't choose it if: Your Google Seller Rating depends on company reviews. Yotpo asks for site reviews in the same request from Starter and adds Seller Rating on Pro.

See Vitals on the Shopify App Store

2. AG Product Reviews: Best for review emails without a monthly bill

AG Product Reviews is a free reviews app from Avada, with automatic requests, discounts for reviews and widgets. I'd choose it when a monthly invite allowance feels like too much to pay for a small store.

Why I like this app:

When I checked the listing, I found no paid plan and no request limit. I could set discounts for reviews, with a bigger one for photos, and pick from a review box, stars, a carousel, a popup or a sidebar. Its MCP server comes on every store with no plan change, so I could approve and reply to reviews through an AI assistant. Recent reviewers name the agents who helped them almost daily.

Compared with REVIEWS.io:

AG Product Reviews removes the invite count, so a sale month doesn't change what you pay. You'd give up company reviews and the public company page, because one reviewer says it collects product reviews only. Video reviews and Q&A were missing when I checked.

Features:

• Requests sent automatically after purchase, fulfilment or delivery
• Review discounts, with a larger one for photo reviews
• QR codes for each product
• Stars, a review box, a carousel, a sidebar and a popup
• A testimonials widget and a page of all reviews
• Imports from other apps, XLSX files, AliExpress and CJdropshipping
• Google rich snippets and an XML file for Merchant Center
• An MCP server that can approve and reply to reviews
• Shopify Flow, Klaviyo, Joy, PageFly and PushOwl/Brevo

Pricing: AG Product Reviews shows no charge on its listing:

• Free: no plan limit shown
• Trial: none listed

The listing doesn't say whether it will stay free, so check inside the app before you build on it.

Reviews: AG Product Reviews has 4.9 stars from 3,210 reviews on the Shopify App Store. A store in November 2026 says 2 agents patiently explained how to upload reviews. A December 2025 reviewer says imports need both the product handle and the ID, and that reviews only translate automatically.

Best for: A small store that wants automatic requests and widgets and doesn't need store reviews.

I wouldn't choose it if: You sell in several languages and want to edit translations by hand. Judge.me includes review translation on Awesome.

See AG Product Reviews on the Shopify App Store

3. Rivyo: Best for Q&A and store reviews under $20/month

Rivyo is a reviews app with Q&A, store reviews and paid loyalty and referral add-ons. Choose it when you want the Q&A you had on Launch Plus for less.

Why I like this app:

In my test, Q&A and store reviews both arrived on Starter at $9/month, against $45/month for Expert Answers on Launch Plus. Starter also adds reminder emails and Review Booster campaigns to past customers. I found that Enterprise removes the order cap at $19/month and adds video and AI Review Autopilot. Its listing names the most page builders and subscription apps of any app here.

Compared with REVIEWS.io:

Rivyo puts Q&A beside your product reviews for $9/month, a fifth of Launch Plus's price. You'd give up surveys and NPS, which I didn't find in it. Video waits for Enterprise.

Features:

• Unlimited product reviews, with CSV import and export, on all plans
• Imports from Judge.me, Yotpo, Loox, Okendo and Air Reviews
• Marketplace imports from Amazon, AliExpress and Etsy, capped by plan
• Store reviews and unlimited Q&A from Starter
• Reminder emails and Review Booster campaigns from Starter
• Review rewards, Google Shopping and QR codes from Business
• Unlimited video and AI Review Autopilot, both on Enterprise
• Headless support, an API and checkout reviews for Plus stores on Enterprise
• Google rich snippets and advanced analytics on all plans
• Recharge, Appstle, PageFly, GemPages, Klaviyo and Slack

Pricing: Rivyo charges by monthly orders:

• Free: reviews from 100 orders a month
• Starter: $9/month, 500 orders
• Business: $14/month, 1,000 orders
• Enterprise: $19/month, unlimited orders
• Trial: 7 days

Customer Loyalty costs $29/month and Referral Rewards $19/month, on top of any plan.

Reviews: Rivyo has 4.9 stars from 939 reviews on the Shopify App Store. A store on it for about 7 years says it's easy and connects quickly. A June 2026 reviewer says the team wasn't responsive, and Rivyo apologised.

Best for: A budget-conscious store that wants Q&A and store reviews and has fewer than 500 orders a month.

I wouldn't choose it if: You need support in a language other than English. A Japanese store says the lack of Japanese support made fixes slower, while AG Product Reviews has an admin in Japanese.

See Rivyo on the Shopify App Store

4. AfterShip Product Reviews: Best for NPS on the order status page

AfterShip Product Reviews is a reviews and NPS app from the makers of AfterShip tracking. I'd choose it when you used REVIEWS.io's NPS surveys and want a cheaper way to keep them.

Why I like this app:

The NPS widget is what I'd point to, because it asks buyers for a score on the order status page from Essentials at $11/month. Pro then sends NPS emails and triggers different email flows by rating or score. I also found review referrals with incentives on social media and CSV exports on every plan. It names Judge.me, Loox and Yotpo exports as import sources.

Compared with REVIEWS.io:

AfterShip puts an NPS widget on the order status page at $11/month, against $45/month for surveys on Launch Plus. You'd give up a high invite count, because AfterShip also caps requests, at 100 a month on Essentials. The newest review I found is from March 2026, so recent feedback is thin.

Features:

• Automatic request emails
• Photo and video reviews
• Star ratings on product pages and collection pages
• A post-purchase NPS widget from Essentials
• Imports from AliExpress, a CSV template and other apps' exports
• Reply, feature and edit reviews from one portal
• Review analytics on every plan
• NPS emails and advanced email triggers on Pro
• A referral programme on Pro
• Google integrations and Klaviyo on Pro

I didn't find any AI features in it.

Pricing: AfterShip Product Reviews charges by monthly review requests:

• Free: 50 automatic requests a month
• Essentials: $11/month, 100 requests
• Pro: $119/month, 2,000 requests
• Trial: none listed

The jump from Essentials to Pro is $108/month, so check your monthly request count first.

Reviews: AfterShip Product Reviews has 4.9 stars from 778 reviews on the Shopify App Store. A September 2025 reviewer says a named agent worked with the tech team to fix a glitch. In May 2025, one store says customers got emails from an AfterShip address and found them confusing, and AfterShip says it found the cause.

Best for: A store that wants NPS scores beside its reviews and sends about 100 requests a month or fewer.

I wouldn't choose it if: You send a few hundred requests a month. Pro costs $119/month, while Judge.me sends unlimited requests for free.

See AfterShip Product Reviews on the Shopify App Store

5. Judge.me: Best for unlimited requests and store reviews for free

Judge.me is a reviews app with unlimited product reviews, store reviews and review requests on its free plan. It makes more sense when the invite count is the main thing you want to leave behind.

Why I like this app:

I found no request limit on the free plan, and store reviews come with it, so I kept the 2 review types REVIEWS.io collects. Awesome adds reminders, SMS, coupons, Q&A and AI replies at $15/month, and the site says that's the most you'll pay. Its help centre has a guide for moving from REVIEWS.io. I also found a custom sender domain, at the latest on Awesome.

Compared with REVIEWS.io:

Judge.me sends as many requests as you like on the free plan and keeps reminders at a flat $15/month, so reminders never cost you extra. You'd give up the public company page and NPS surveys, which I didn't find in it. Recent reviewers say settings are hard to find.

Features:

• Unlimited product and store reviews
• Unlimited photo and video reviews
• Unlimited requests after fulfilment or delivery, with QR codes
• Imports from other apps, Amazon, AliExpress, Etsy and Google Business Profile
• Star badges, a reviews widget, carousels and a trust badge
• Google rich snippets
• SMS requests, reminders and review coupons on Awesome
• A Q&A widget and a Happy Customers page on Awesome
• AI auto-publish, AI replies and an AI summary on Awesome
• Syncing to Google Shopping, Meta and TikTok Shop on Awesome
• Cross-store syndication on Awesome
• Klaviyo, Gorgias and 130+ other integrations on Awesome

Pricing: Judge.me charges a flat fee:

• Free: unlimited reviews and requests, whatever your order count
• Awesome: $15/month
• Trial: 15 days

Reviews: Judge.me has 5.0 stars from 48,747 reviews on the Shopify App Store. An October 2026 reviewer praises its value against the pricier tool they moved from. Others say reminders didn't send as set up, and one can't change how a reviewer's name appears.

Best for: A store that sends hundreds of requests a month and wants store reviews without paying per invite.

I wouldn't choose it if: Your Google Shopping stars rely on imported reviews. Judge.me needs 50 eligible reviews and excludes most imports, so keep REVIEWS.io's feed running until you've collected enough new ones.

See Judge.me on the Shopify App Store

6. Yotpo: Best for keeping site reviews and Google Seller Rating

Yotpo is a reviews and UGC app with site reviews, Google tools and a link to Yotpo Loyalty. Choose it when your store rating in Google is the REVIEWS.io feature you'd miss most.

Why I like this app:

Its 2-in-1 request caught my eye, because it asks for a site review straight after a product review, much as REVIEWS.io's invite does. Starter can also turn product reviews into site reviews, and Pro adds Google Seller Rating, Community Q&A and an AI summary.

Compared with REVIEWS.io:

Yotpo keeps site reviews and Seller Rating, and it counts orders, so reminders don't use up an allowance the way invites do. You'd give up surveys and NPS, which Yotpo only offers through partners on Pro. Its price moves through order bands that the listing doesn't show in full.

Features:

• Automatic requests, reminders and a template library
• Product and site reviews, with 2-in-1 requests from Starter
• Sentiment and profanity checks
• Photo and video reviews, review coupons and a carousel from Starter
• Google Shopping Ads and rich snippets from Starter
• Google Seller Rating on Pro, with custom questions
• Smart sorting and an AI summary on Pro
• Community Q&A on Pro
• Facebook, Instagram and TikTok syndication on Pro
• Klaviyo and Gorgias on Pro
• A link to Yotpo Loyalty, which is a separate app

Pricing: Yotpo charges by monthly orders:

• Free: up to 50 orders a month
• Starter: from $15/month, up to 99 orders
• Pro: from $119/month, up to 299 orders

I didn't find a trial on the listing, and the listing says Yotpo may bill external charges separately.

Reviews: Yotpo has 4.8 stars from 4,628 reviews on the Shopify App Store. A store on it for about 4 years says the team fixed an issue within 24 hours. A July 2026 reviewer says the AI bot didn't help and their ticket got no reply, and Yotpo replied.

Best for: An established store that wants to keep building its Google Seller Rating after leaving REVIEWS.io.

I wouldn't choose it if: You want a person on chat at a small budget, because Free, Starter and Pro use AI chat. Judge.me has people on chat around the clock on every plan.

See Yotpo on the Shopify App Store

7. Loox: Best for stores whose shoppers buy on customer photos

Loox is a visual reviews app that collects photo and video reviews and uses AI to show the best ones first. I'd choose it when shoppers buy on how a product looks in real life.

Why I like this app:

When I checked Convert, I found AI Smart Sorting, Highlights, Summaries, Translations and Replies, the widest AI set for photos in this lineup. Loox Studio turns reviews into social posts and stories, even on the free plan. It also collects store reviews and has a guide for importing from REVIEWS.io.

Compared with REVIEWS.io:

Loox puts customer photos first with AI sorting, where REVIEWS.io's AI focuses on summaries and widget styling. You'd give up Q&A, SMS requests and Google Seller Ratings, which I didn't find on its listing. It charges by orders, and Convert adds $50 for every 300 orders above its first 300.

Features:

• Review requests by email, with reminders and QR codes
• Discounts for photo reviews
• Product and store reviews
• More than 17 widgets, such as carousels and snippets
• Google rich snippets and schema
• Shop app syndication on every plan
• Loox Studio, which turns reviews into social posts
• Video reviews and bundle reviews on Convert
• AI sorting, summaries, highlights, replies and translations on Convert
• Reviews sent to Google, Meta and TikTok on Convert
• Referrals after checkout and on the site on Convert

Pricing: Loox charges by orders:

• Beginner: free, up to 500 orders in total
• Convert: $49.99/month for 300 orders, plus $50 for each further 300
• Unlimited: $299.99/month
• Trial: 14 days

Beginner's 500 orders are a one-off allowance, not a monthly one.

Reviews: Loox has 4.9 stars from 10,044 reviews on the Shopify App Store. An October 2026 reviewer says emails to past customers brought new reviews soon after installing. A store in Colombia wants a Spanish interface, because the app doesn't translate.

Best for: A fashion, beauty or home brand whose customer photos do more selling than written reviews.

I wouldn't choose it if: Your order count is climbing. At 1,500 orders, Convert costs $249.99/month, and Vitals stays at one fixed plan that doesn't increase with order volume.

See Loox on the Shopify App Store

8. Okendo: Best for loyalty, quizzes and surveys in one account

Okendo is a platform of connected apps for reviews, loyalty, referrals, quizzes and surveys. It makes more sense when you used REVIEWS.io's surveys and also pay for a separate loyalty app.

Why I like this app:

Surveys are where Okendo goes furthest, with on-site, post-checkout and post-review versions in the same account as the reviews. I found attribute ratings, review grouping and site reviews on the free plan, and AI replies come on every plan. I liked having loyalty, referrals and quizzes from one supplier, more than the apps with reviews alone. Its importer recognises exports from Judge.me, Yotpo, Loox and Trustpilot.

Compared with REVIEWS.io:

Okendo keeps surveys and adds loyalty and quizzes without a second supplier, where REVIEWS.io sells loyalty as the separate Influence app. You'd give up invite-based pricing, because Okendo counts orders and jumps from $19/month at 200 orders to $119/month. I didn't find REVIEWS.io on its importer's list, and Q&A waits for Growth at $119/month.

Features:

• A smart review form and automated request emails
• Ratings for product attributes, plus rewards for reviewing
• Product and site reviews in 2-in-1 requests
• A reviews widget, stars, badges and a carousel
• Sentiment analysis and AI-drafted replies on all plans
• A Q&A widget, AI summaries and keywords on Growth
• TikTok Shop on Growth
• An advanced CSS editor and review campaigns on Power
• SMS requests through Klaviyo, Attentive or Postscript
• Surveys, quizzes, loyalty and referrals in the same account
• Klaviyo, Gorgias and Shopify Flow

Pricing: Okendo charges by monthly orders:

• Free: up to 50 orders a month
• Essential: $19/month, up to 200 orders
• Growth: $119/month, up to 1,500 orders
• Power: $299/month, up to 3,500 orders
• Trial: 14 days

Annual billing saves 8% to 11%, and Okendo prices loyalty, quizzes and surveys separately from reviews.

Reviews: Okendo has 4.8 stars from 1,447 reviews on the Shopify App Store. A chocolate brand says reviews, loyalty and referrals all grew after it moved in the summer. A June 2026 reviewer says review requests still weren't live 6 weeks after installing.

Best for: A growing brand that wants surveys, loyalty and reviews from one supplier and one login.

I wouldn't choose it if: You only need reviews and Q&A. Rivyo includes both from $9/month.

See Okendo on the Shopify App Store

How do you choose between REVIEWS.io and these alternatives?

Name the limit that's making you leave, then check the new app removes it at your own monthly volume. I'd run these 5 checks before you commit.

Start with the problem itself. When invite caps are pushing you out, count the requests and reminders you sent last month, then compare that with each app's limit. Judge.me, Vitals and AG Product Reviews don't count them, while AfterShip still does.

Next, list the REVIEWS.io features you use every week. Company reviews, Q&A and surveys are the ones that vary most here. Yotpo and Okendo keep 2-in-1 requests, Rivyo and Judge.me offer Q&A, and Okendo and AfterShip offer surveys or NPS.

Check your theme after that. Almost every app was highly responsive, user friendly and customisable on my test store, and with Vitals I could ask Claude or ChatGPT to build the result for me. Put stars on a collection page during each trial, because that's where REVIEWS.io needed code.

Your other apps come next. REVIEWS.io works with Klaviyo, Attentive, Gorgias and Shopify Flow, so note any flows that send its invites. Judge.me lists 130+ integrations on Awesome, and Okendo and Yotpo connect Klaviyo and Gorgias. AfterShip keeps Klaviyo for Pro.

Support is the last check. Recent reviewers name the agents who helped them on AG Product Reviews, Okendo and Yotpo, and the slow-reply complaints I read are spread across most of these apps. When I hit setup problems, a few customer success teams sorted them within minutes, and others took hours to reply. Ask one question during your trial and time the answer.

Choose Vitals if you want one fixed plan that doesn't increase with your order volume and you'll use its other apps. Choose Judge.me if you only need reviews and want store reviews for free. Choose Yotpo if Seller Rating matters most, and Okendo if surveys and loyalty do. Stay on REVIEWS.io if you rely on the public company page and send fewer than 500 invites a month.

Will a REVIEWS.io alternative cost you less?

Yes, for most stores that send more than 50 invites a month. AG Product Reviews, Judge.me and Rivyo cost less than Launch Plus at almost any volume. Okendo, Loox and AfterShip's Pro plan can cost more once you pass a few hundred orders or requests.

REVIEWS.io counts invites, and each reminder is an invite too. Most of the alternatives count orders instead, so a reminder costs nothing extra. AfterShip is the exception, because it also counts requests.

Say your store gets 400 orders a month and sends one request and one reminder for each. That's 800 invites, more than Launch Plus's 500. The next plan with room is Start-Up at $79/month for 1,000 invites, billed directly by REVIEWS.io.These alternatives cost:

• AG Product Reviews: no charge shown
• Rivyo: $9/month on Starter, with reminders but without video
• Judge.me: $15/month on Awesome, with reminders
• Loox: $99.99/month on Convert
• Okendo: $119/month on Growth
• AfterShip Product Reviews: $119/month on Pro

Yotpo's price at 400 orders depends on bands its listing doesn't show. Vitals costs $29.99/month on one fixed plan that doesn't increase with order volume.

Over 2 years, Launch Plus costs $1,080 on monthly billing, or about $864 with REVIEWS.io's 20% annual discount. Over that time, Judge.me's Awesome plan comes to $360, while AG Product Reviews shows no charge.

Before you compare prices, add up your reminders as well as your requests, because REVIEWS.io charges for both.

Can you get your reviews out of REVIEWS.io?

Yes, but REVIEWS.io's help centre puts self-serve export on the direct Start-Up plan and above, at $79/month. It doesn't document export on the Shopify plans, and a September 2024 reviewer says they couldn't export on theirs.

That matters before you cancel. Your reviews stay on your REVIEWS.io account and company page afterwards, but the widgets and rich snippets on your store stop. Contact support for a CSV or JSON file of your product reviews, company reviews and Q&A while you're still paying.

Ask for the export in writing at least a month before your renewal date, so you still have time to upgrade for a month if support can't send it.

What happens to your company reviews and Google Seller Rating?

They stay behind. Company reviews live on your public REVIEWS.io page, and none of these apps names company reviews as an import source.

Your Seller Rating can take time to rebuild. According to Google Ads Help, most merchants get a store rating after 100 or more eligible reviews from the last 24 months. Yotpo adds Seller Rating on Pro and asks for site reviews from Starter, and Okendo and Judge.me collect store reviews too. I didn't find Seller Rating support on Vitals.

Check how many company reviews you collected in the last 24 months. If you're well past 100, start collecting store reviews in the new app before you turn REVIEWS.io's invites off.

When does it make sense to stay on REVIEWS.io?

I'd stay on REVIEWS.io if company reviews and your public reviews page bring you trust and traffic. None of these apps offers the same product and company review from one invite with a page behind it.

It's also a licensed Google Review Partner, and merchants can't delete genuine reviews, which gives shoppers more reason to trust what they read. Its Shop app sync works in both directions even on the free plan, and higher direct plans send reviews to Walmart and the Bazaarvoice network.

Launch costs $19/month for 50 invites and Launch Plus $45/month for 500. The free plan includes 25 invites a month. Above that, direct plans start at $29/month for 300 invites. See REVIEWS.io on the Shopify App Store.

Before you leave, check whether you send fewer than 500 invites a month. If you do, Launch Plus may already be your cheapest way to keep company reviews.

How do you move from REVIEWS.io to another app?

Product reviews move across if you can get the export. Company reviews, survey answers, invite flows and your Google Seller Rating history don't.

I'd export these from REVIEWS.io before you change anything:

• Product reviews, with their photos and videos
• Company reviews
• Q&A from Expert Answers
• NPS and survey answers
• Invite flows and voucher settings

Judge.me and Loox have help guides for moving from REVIEWS.io. Vitals, AG Product Reviews, Rivyo, AfterShip, Yotpo and Okendo offer CSV or file imports from other apps, but I didn't find REVIEWS.io named, so test a small file first.

These steps work for any app on the list:

1. Export your reviews from REVIEWS.io.
2. Install the new app on its free plan or trial, and build it on a duplicate of your live theme.
3. Import your reviews, then compare a handful of photos, dates and ratings with the originals.
4. Set up the same request email you send on REVIEWS.io, so you're comparing like with like, then check it on your phone.
5. Pay for a plan only once it passes your checks, then publish the theme.
6. Turn off REVIEWS.io's invite flows, then remove the app and its Core Snippet app embed before your next billing date.

Setup took me 5 to 10 minutes on almost every app. The import is the slower part. One merchant who moved to REVIEWS.io says imported reviews lost their Verified badge, and a Rivyo reviewer from 2021 says only 660 of 1,960 reviews came across. Yotpo and AG Product Reviews reviewers praise agents who helped them move.

Keep your REVIEWS.io export for at least 3 months, and watch new reviews in the new app for a full month before you rely on it. Remember that REVIEWS.io has a 30-day notice period for cancelling.

What changes in unusual situations?

A few setups change which app suits you: very high volumes, stores on other platforms, Shopify Plus checkouts and headless builds.

At very high volumes, how each app counts starts to matter more than the price list. REVIEWS.io's Plus plan includes 7,500 invites at $500/month. Judge.me and Rivyo's Enterprise don't count orders, and Okendo's Power stops at 3,500 orders a month. Yotpo's price moves with order bands, so a sale month can raise your bill.

With stores on more than one platform, REVIEWS.io keeps an advantage. It also runs on WooCommerce, Magento, BigCommerce and Wix, while Judge.me stopped supporting other platforms by January 2026. Test the connection first, because 2 reviewers say a Magento integration failed for months.

On Shopify Plus, REVIEWS.io adds stars and Review Nuggets to the checkout. Rivyo's Enterprise offers reviews at checkout for Plus stores, and Judge.me shows reviews at checkout only through partner apps.

A headless store narrows the list. REVIEWS.io needs its Plus plan for Hydrogen, Rivyo offers headless on Enterprise and Yotpo works through its API. With years of reviews to bring over, split the export, because Vitals imports up to 10,000 reviews from each file.

Which REVIEWS.io alternative would I start with?

I'd start with Vitals, because one fixed plan removes the invite count and its 40+ other apps can replace more than one bill. Choose Judge.me when you only want reviews and need store reviews without a per-invite price. Choose Yotpo when your Google Seller Rating matters most. Stay on REVIEWS.io if your company page earns trust and you send fewer than 500 invites a month. Install your 2 finalists, set up the same request email and collection-page stars on a copy of your theme, then compare what shoppers see and how much code each one needed.

I've compared the wider category in my best Shopify product review apps guide, and the Loox alternatives guide looks at one of the apps in this lineup.

What do merchants often ask about REVIEWS.io alternatives?

Is there a free alternative to REVIEWS.io?

Yes, Judge.me and AG Product Reviews are the 2 strongest. Judge.me's free plan includes unlimited requests and store reviews with no order limit, and AG Product Reviews shows no plan limit. Rivyo's free plan resets at 100 orders a month, AfterShip's at 50 requests and Okendo's and Yotpo's at 50 orders, while Loox's ends after 500 orders in total.

How much does REVIEWS.io cost in 2026?

REVIEWS.io has a free plan with 25 invites a month, then Launch at $19/month for 50 invites and Launch Plus at $45/month for 500. Both paid Shopify plans include a 14-day trial. Above 500 invites, you move to direct plans from $29/month, billed by REVIEWS.io outside Shopify.

Does REVIEWS.io charge by orders?

No, it charges by review invites. Every email or SMS request counts as one, including reminders, so 2 requests per order use 2 invites.

Is REVIEWS.io a good app?

Yes, it's a good app for stores that want product and company reviews together, with 4.7 stars from 779 reviews and strong Google and syndication tools. An alternative makes more sense when you send more than 500 invites a month or want to style widgets without code.

Can you move your reviews from REVIEWS.io to another app?

Yes, if you can get the export. REVIEWS.io's help centre puts self-serve export on Start-Up and above, and Judge.me and Loox have guides for importing from it. Company reviews, survey answers and invite flows stay behind.

Do REVIEWS.io alternatives slow down a store?

A single reviews app won't, but the total number of apps can, and many stores carry 10 to 15. Vitals was the surprise for me here, since all 40+ of its apps share a single script, and I could turn any of them on without watching load time. Test your shortlist on your own store before and after you install it.